What are the responsibilities and job description for the Scheduler (FT) position at Green Energy Solutions?
We are a California State Licensed Contractor working to reduce the usage of energy for utility customers.
We are searching for a personable, thorough Scheduler to schedule appointments for current utility customers. We are seeking motivated candidates who are looking for growth with a progressive thinking company and are ready to be a part of our team.
Position: Scheduler.
Position: Scheduler.
Hourly Rate: $16.00/hr. (overtime as required).
Full-Time Position.
Health Benefits: Medical/Dental/Vision/Chiro and Life.
Other Benefits: Holiday/Sick and Bereavement Pay.
Job Responsibilities & Skills – Responsibilities included but are not limited to the following:
- Calling and accepting calls from utility customers from the Job Que provided to you.
- Provide information and inquire whether customers may be interested in the program being offered and prepare them for the scheduled application process.
- Scheduling home assessment appointments for the customers.
- Submit daily schedules to Assessors, management, and appropriate team members.
- Maintain a detailed log of calls in the customer profile, including those which were not answered.
- Informing the Manager of issues and/or complaints.
- Attend meetings, training, and seminars as directed.
- Perform other related duties as required.
Job Requirements:
- High School Diploma or equivalent.
- Required to pass a drug/alcohol screen, physical, and background check.
- Bilingual in Spanish.
- Scheduling and/or Customer Service experience is a plus but not necessary.
- Ability to handle high volume incoming and outgoing calls.
- Ability to work independently with minimal direction as well as in a team environment.
- Must have excellent listening skills and attention to detail.
- Proficiently operate standard office equipment (i.e., copier, phones, and computer).
- Proficient in Microsoft Office, Word, Excel, Windows, and ability to learn Database Programs.
- May require working overtime to meet company needs.
Physical Requirements:
- Constant sitting, typing, and being on phone.
- Minimal walking, standing, bending stooping, crouching, and/or kneeling.
Salary : $1,600
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