Patient representative
Job Posting for Patient representative at greene county hospital
Greene County General Hospital · Bloomfield ClinicLinton, INClericalFull Time, Days, 06 : 45am - 3 : 15 pm M-FPosted 04 / 02 / 2024Req # 2530
Under direction of the Rural Health Clinic (RHC) Patient Access Supervisor, the Patient Access Representative is responsible for providing exemplary customer service to all incoming patients and visitors, handling all incoming telephone calls and collecting information from patients.
Essential Duties and Responsibilities :
- Provide exemplary customer service to all patients, visitors and vendors
- Greet arriving patients
- Answer phones, screen calls and take messages
- Handle incoming and outgoing mail
- Prepare electronic and written correspondence
- Support office security by monitoring incoming and outgoing visitors
- Schedule appointments in line with practice protocol
- Take and document medical insurance information
- Collect medical insurance co-payments and balance cash drawer at the end of the business day
- Process medical insurance submissions
- Maintain patient records
- Demonstrates clear ownership of workplace and patient safety.
- Reports mistakes, near misses, adverse events and quality and safety concerns.
- Participates in the development and implementation of safety and quality improvement activities.
- Protects patient confidentiality and abides by all HIPAA and privacy laws.
- Other duties as may be assigned.
Job Qualification Requirements :
Education : High School Diploma / GED required; Associate’s degree preferred.
Licensure / Certification : Certified Revenue Cycle Representative (CRCR) certification encouraged within 1 year of employment.
Experience : Two to three years previous receptionist or customer service experience preferred. Knowledge in the use of standard office machines and computer software.
Physical Requirements : Frequent sitting and occasional periods of standing / walking. Occasionally lift up to 20 lbs.
Last updated : 2024-04-03
Sign up to receive alerts about other jobs that are on the Patient representative career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Patient representative.
Click the checkbox next to the jobs that you are interested in.
-
Customer Service Skill
-
Income Estimation: $37,359 - $62,581
-
Income Estimation: $38,074 - $66,103
-
-
HIPAA Compliance Skill
-
Income Estimation: $41,644 - $55,734
-
Income Estimation: $45,414 - $67,169
-
Job openings at greene county hospital
Linton, IN
Full Time
Linton, IN
Full Time
Not the job you're looking for? Here are some other Patient representative jobs in the Linton, IN area that may be a better fit.
We don't have any other Patient representative jobs in the Linton, IN area right now.
Greene County General Hospital, Linton, IN
Sullivan County Community Hospital, Sullivan, IN