Job Posting for Housekeeping Supervisor at Greenleaf Hospitality Group
Overview
Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You’ll have the opportunity to work with a team that is fun, high-energy, and passionate guest experience
You will utilize your skills and experience with a company that is dedicated to excellence and upward career mobility
Responsibilities
What You’ll Be Doing
Inspect work of Room Attendants and Houseperson to ensure cleanliness of guest rooms and floors to Radisson standards.
Identify and process all maintenance requests through effective communication on radio and Asset Essentials, ensuring proper Opera room statuses and follow-up.
Design and implement new standards as necessary. Ensure training documents are updated regularly.
Assist Housekeeping staff when needed, including but not limited to: making beds, replenishing linens, cleaning bathrooms and halls, and vacuuming
Provide effective feedback to all staff to ensure quality. Track performance issues, draft written coachings and counselings, delivering to team members as needed following HR standards.
Take periodic inventories of service areas and Housekeeping storage, assisting with placing orders and submitting POs as needed.
Maintain professionalism while communicating and delegating tasks through the radio, email, or in-person.
Assist with interviewing and selecting candidates. Take ownership of onboarding and training new team members, in partnership with Housekeeping Managers and other trainers.
Be able to deliver feedback in a positive manner and lead the team with enthusiasm.
Utilize downtime to self-inspect the guest room floors, guest rooms, elevators, and service areas to ensure cleanliness and conditions standards are excellent.
Assist with writing employee schedules as needed.
Attend hotel operations meetings as needed, taking notes and contributing.
Assist with tracking and management of Housekeeping budget and expenses. Make smart financial decisions to promote the success of our department and business.
Drive the culture and core values of GHG, with a focus on promoting our strategy plans and the vision of our leadership and owner.
Qualifications
What You Need for this Position
2 of Housekeeping leadership experience preferred
Outstanding cleaning ability
Demonstrated record of reliability and responsibility
Flexible schedule and ability to average 5 shifts, 40 hrs per week
Able to stoop and bend
Able to lift up to 40 pounds
Able to work safely with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks
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