Outside Loan Officer Assistant | Fairlawn, OH

Are you a dedicated and detail-oriented individual with a passion for customer service and a desire to excel in the mortgage industry? We are looking for a motivated Outside Loan Officer Assistant to join our dynamic Mortgage Banking team in Ohio. If you have strong organizational skills, a customer-centric approach, and a keen interest in supporting the loan origination process, we encourage you to apply and embark on a rewarding career journey.

Position: Outside Loan Officer Assistant
Location: Fairlawn, Ohio
Type: Part-Time
Industry: Mortgage Banking

About Us:
At Greenly, we understand the ins and outs of mortgage financing and we understand the importance of savings. Greenly has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great client service.

Responsibilities:

• Assist Loan Officers in managing loan applications and documentation throughout the loan process.
• Prepare and organize loan files, ensuring all required documents are complete and accurate.
• Communicate with clients, responding to inquiries and providing updates on the loan application status.
• Schedule appointments, meetings, and follow-ups for Loan Officers and clients.
• Coordinate and gather necessary information for loan submissions, such as credit checks and employment verifications.
• Prepare and review loan documents for accuracy before submission to underwriting.
• Collaborate with the processing team to ensure timely and efficient loan processing.
• Assist in preparing loan proposals and packages for submission to lenders.
• Maintain an organized and up-to-date database of client information and loan details.
• Provide excellent customer service by promptly addressing client inquiries and concerns.
• Assist in calculating loan estimates, interest rates, and repayment schedules.
• Handle administrative tasks, such as data entry, filing, and managing emails and phone calls.
• Help ensure compliance with regulatory requirements and company policies.
• Assist Loan Officers in managing calendars, scheduling appointments, and coordinating events.
• Perform additional tasks and projects as assigned by the Loan Officer or management.

Qualifications:

• High school diploma or equivalent; some college coursework preferred.
• Previous experience in administrative or customer service roles is advantageous.
• Strong organizational and time-management skills.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office suite and basic computer applications.
• Attention to detail and accuracy.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of the mortgage industry and loan processing procedures is a plus.
• Customer-oriented attitude with a desire to provide exceptional service.
• Ability to maintain confidentiality and handle sensitive information.

Benefits:

• Competitive compensation package, including performance-based incentives.
• Ongoing professional development and training opportunities.
• Collaborative and supportive work environment.

Join Our Team:
If you are a motivated individual with a passion for customer service and keen attention to detail, we encourage you to apply for the Outside Loan Officer Assistant position at Greenly Mortgage. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the role.

Job Type: Part-time

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift

Experience:

• Sales: 1 year (Preferred)
• Administrative: 1 year (Preferred)

Work Location: On the road