Floor Manager

Overview: We are seeking a highly motivated and experienced Floor Manager to join our team. As a Floor Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and maintaining high standards of food quality and presentation. The ideal candidate will have a strong background in culinary arts and food service management, with exceptional leadership and organizational skills. Duties: - Supervise and coordinate all front-of-house activities, including greeting and seating guests, taking orders, and delivering food and beverages - Train and manage a team of servers, hosts/hostesses, and other front-of-house staff - Ensure that all staff members adhere to company policies and procedures - Monitor the dining area to ensure cleanliness, organization, and proper set-up - Collaborate with the kitchen staff to ensure efficient food preparation and timely delivery of orders - Handle customer inquiries, complaints, and special requests in a professional manner - Maintain inventory control by monitoring stock levels and placing orders as needed - Conduct interviews and assist in the hiring process for new front-of-house employees - Implement strategies to improve customer satisfaction and increase sales Qualifications: - Previous experience in restaurant management or a similar role is required - Strong knowledge of culinary arts, food preparation techniques, and food service operations - Excellent team management skills with the ability to motivate and inspire staff - Exceptional customer service skills with a friendly and approachable demeanor - Strong problem-solving abilities with the ability to handle difficult situations calmly and effectively - Proficient in inventory control procedures and systems - Ability to work in a fast-paced environment while maintaining attention to detail We offer competitive compensation based on experience. If you are a dedicated professional with a passion for providing exceptional service in the hospitality industry, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Paid time off

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Weekends as needed

Experience:

• DoD: 3 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Commute:

• Norwalk, CT 06850 (Required)

Ability to Relocate:

• Norwalk, CT 06850: Relocate before starting work (Required)

Work Location: In person