Operations Manager - Owned Asset Support

We are in need of an operations manager to effectively communicate, manage, and support the development and implementation of strategies, programs, and activities that drive the operational and financial performance of the Company’s owned assets portfolio. This person will work with real estate operators and other business leaders to introduce and sustain best practices and process improvements at the property level. This person will help create consistency across owned assets coast to coast and will be responsible for scaling and delivery of projects. Experience with Entrata is preferred.
Travel up to two times per year is required.

JOB DESCRIPTION

1.    Manages and supports the development and implementation of strategies, programs, and initiatives that drive operational excellence and standardization by creating and defining processes, procedures, tools, policies, communication, and metrics, and managing compliance with the Company’s operating policies and procedures.
2.    Provides input into operating policies and procedures that promote best practices and standardization across the Company’s real estate portfolio, and assists in developing and implementing training, tools, and systems that ensures the integration of best practices into the operation of the property portfolio.
3.    Gathers feedback and data to effectively evaluate the operating and business performance of real estate operations against established metrics and measures by soliciting management, client, and team member feedback, and leading and participating in briefings and other meetings to generate ideas for improving operating performance.
4.    Consults with and provides advice to real estate leaders on topics related to operational strategy, and provide input to decisions that address questions, concerns, and issues related to business operations.
5.    Coordinates work activities and acts as the key point of contact with various departments and team members, vendors, consultants, and others as needed to lead project meetings, promote open communication, keep business leaders informed of progress, and follow up as required to ensure assigned tasks are completed.
6.    Oversees pilots and projects related to proposed new processes and operating systems by creating detailed project and communication plans, proposing and justifying required resources, managing the daily project-related activities, and following through to project completion.
7.    Communicates with and supports the business leaders and the Company’s real estate and support groups to resolve service and performance level issues, provide input for process improvement, and support strategic initiatives that enhance the products, services, and overall effectiveness of real estate operations.
8.    Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.

#LI-MA1

$75,000.00 - $85,000.00

The base compensation rate will vary based on education, experience, skills, and geographic location, as applicable.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their salary. Team members may also participate in the 401k plan, once eligible. Regular, full-time team members are offered a range of medical, financial, and other benefits from which to choose.

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Salary : $75,000 - $85,000