HOSTS/HOSTESSES

GrillSmith
Lakeland, FL Full Time
POSTED ON 7/28/2022 CLOSED ON 8/10/2022

What are the responsibilities and job description for the HOSTS/HOSTESSES position at GrillSmith?

AWARD-WINNING BRAND: GRILLSMITH RESTAURANT is Hiring!

HOST/HOSTESS:

  • Greet incoming (and departing) guests warmly with a genuine smile and eye contact to make them feel comfortable and welcome
  • Escort guests to assigned dining area
  • Present the Menu, Inform Guest of current promotions, and announce who will be serving them (to ensure a smooth transition to the service team)
  • Use visual cues to seat Guests in either the bar or dining area depending on their preference
  • Manage the flow of Guests into the Dining and Bar areas and provide accurate wait times to newly arriving Guests
  • Answer incoming calls to the restaurant and provide appropriate service
  • Tend to any special Guest needs and/or requests
  • Observe the Guests to anticipate any needs throughout their dining experience to ensure they receive high-quality service (i.e. if you notice a drink refill is needed while seating another Guest, ensure that the drink gets refilled prior to getting back to the host/hostess stand).
  • Receive payments: validate credit charges; approve checks; accept cash currency; calculate and issue change for To-Go cash orders
  • Reconcile To-Go cash drawer at shift closing; reconcile sales with payments received: listing totals for cash, check and credit card charges
  • Contribute to team effort by accomplishing related results as needed

BENEFITS:

  • Competitive pay and generous food discounts
  • Flexible scheduling
  • A fun, energized and supportive work environment
  • Opportunities for growth and advancement within the company

Health, vision, and dental insurance available (for full-time employees only)

Job Types: Full-time, Part-time

Pay: $8.65 - $14.75 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Physical Setting:

  • Casual dining restaurant
  • Upscale casual restaurant

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Tips

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

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