What are the responsibilities and job description for the Front Line Staff/ Crew Member position at Grit?
We are seeking dedicated and customer-oriented Crew Members to cover shifts with competitive pay, with various restaurants in our network. As a Crew Member Contractor, you will play a crucial role in delivering exceptional service to customers and ensuring a positive experience at establishment. This contract position offers flexible working hours and is perfect for individuals seeking a dynamic and engaging role.
Additionally, this contract position offers flexibility as you will be connected with various businesses for on-demand shifts.
Responsibilities:
- Greet customers in a friendly and welcoming manner, providing excellent customer service throughout their visit.
- Take and process customer orders accurately and efficiently, ensuring special requests or dietary restrictions are noted.
- Prepare food and beverages according to established recipes and quality standards.
- Maintain a clean and organized workspace, including food preparation areas, dining tables, and service stations.
- Assist in stocking inventory and replenishing supplies as needed.
- Handle cash transactions and operate the cash register, ensuring accuracy and integrity in all financial transactions.
- Collaborate with team members to ensure smooth operations and timely delivery of orders.
- Adhere to food safety and sanitation guidelines to maintain a clean and hygienic environment.
- Address customer concerns or complaints with professionalism and strive to resolve issues to their satisfaction.
- Follow all company policies and procedures, including safety protocols and uniform standards.
Requirements:
- Prior experience in a customer service or hospitality role is preferred, but not mandatory.
- Strong interpersonal and communication skills, with a friendly and approachable demeanor.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent multitasking and time management abilities.
- Flexibility to work during peak hours, weekends, and holidays.
- Basic math skills for cash handling and order processing.
- Knowledge of food safety and sanitation regulations is a plus.
- Must have reliable transportation to and from work.
Please note that this is a contract position, and the selected candidate will be hired as an independent contractor and not as an employee of the company. This provides flexibility in scheduling and allows contractors to manage their own taxes and financial obligations.
Job Type: Contract
Salary: $15.54 - $25.00 per hour
Work Location: In person
Salary : $16 - $25