Operations Support

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Operations Support 

Next Day Plus
Orland Park, IL, 60467
USA

$18.00 - $21.50 hourly
401K, Dental, Medical, Vision
Full-Time

Why Work Here?
“Ability to work for an energetic company that is extremely focused on the customer and the employee!”

POSITION SUMMARY:

This position processes inbound and outbound shipments, along with the delivery and pickup of copiers and other products.

 KEY RESPONSIBILITIES:

Service Department

• Work with Technical Manager in the physical setup and prepping for copier implementations.
• Work with service to load lift gate truck of all devices for that day’s delivery.
• Deliver equipment to/from customers' locations and assist technician onsite at time of delivery.
• Use company vehicles to pick up used product for recycling.

Inventory Management

• Receive parcel and pallet shipments via UPS and LTL trucks from our suppliers (Parts, supplies, copiers and printers)
• De-palletize and un-box inventory.
• Check in inventory against packing slips against SAP and Service Ledger
• Escalate packing slip variances to supplier and VP of Operations
• Receive PO into SAP based on packing slips.
• Stock inventory on shelves in its proper location.
• Conduct physical inventory counts on a monthly basis and process in SAP.
• Work with service department on inbound copier deliveries.
• Using SAP, transfer stock between bin locations when needed.
• Log equipment serial numbers in SAP upon PO packing slip processing.
• Purchase warehouse supplies for company on an as needed basis.

Returns Dept

• Create RS labels for the returns department in UPS WorldShip
• Check in returns from customers and inspect items.
• Process paperwork of returned items and update RMA in SAP.
• Work with team to return product to suppliers.

Pick/Pack/Ship

• Accurately pick and pack product for daily orders (Copiers, printers, and supplies)
• Utilize UPS WorldShip program for parcel shipments.
• Palletize and shrink wrap orders for LTL trucking companies.

Other

• Ensure coffee bar, kitchen and warehouse are clean and maintained with supplies.
• Open/Close office and warehouse on a daily basis.

Expectations:

• Must be a reliable, self-starter as the position is relatively self-managed/directed.
• Safety conscious. Both in the warehouse and while driving.
• Detail orientated.
• A team player.

Requirements:

• Valid Driver's License with clean driving record. (CDL not required)
• Microsoft Office experience (Excel and Outlook) preferred.
• Previous logistics/warehouse experience preferred.

About Next Day Plus:

Next Day Plus is a 25-year-old nationwide B2B office solutions company specializing in minimizing capital expenses related to our customers office equipment and printing needs. Our company thrives off our reputation of being one of the best customer service centric organizations in Chicago.

Salary : $18 - $22