Front Desk Office Assistant

Duties & Responsibilities will include:

• Set up Appointments for Potential Clients, Send Required Forms and Followup, Obtain Documents for Appointment (such as previous court documents)
• Accept Payments from Potential Clients, Clients, and Others and Issue Receipts as Necessary
• Set up New Case Files, both Physical and Digital, to include obtaining and/or Scanning Necessary Documents
• Set up Client Appointments as Directed
• Answer All Incoming Phone Calls and Tranfer to Appropriate Staff or Attorney or Set Up Digital Messages for Appropriate Staff and/or Attorney
• Greet all Potential Clients, Existing Clients, Vendors, Others with a Postive Attitude
• Maintain Front Desk, Waiting Area, Conference Room, Work Space in Neat, Organized Manner
• Assist Other Staff and Attorneys
• Accept and Learn New Responsibilities as Determined by Attorneys

Required Characteristics & Qualifications:

• High School Diploma or GED, 2 or more Years College a Plus
• Proficiency with Word, Excel
• Ability to Effectively and Clearly Communicate Orally and in Writing with Potential Clients, Clients, Staff and Attorneys
• High Moral Character & Honesty
• Attention to Detail
• Excellent Computer Skills and Ability to Quickly Learn New Software
• Strong Ability to Provide Customer Service to Clients, Potential Clients and the Public in Time of Stress
• Ability to Work in Fast Paced Environment
• Adaptable to Changing Work Requirements
• Excellent telephone etiquette, pleasant personality and customer service skills
• Previous experience in a similar role desired, but not required

Office Schedule:

• Monday to Thursday, 8:30 am to 5:00 pm - Closed from 12:00 nooon to 1:00 p.m. for Lunch
• Friday, 8:30 am to 12:00 Noon
• Office Closed for All Legal Holidays

Benefits:

• Medical, Dental, Vision Insurance
• Available Aflac Insurance

Grogan & Grogan is a Columbus, Georgia, law firm that specializes in domestic relations cases including divorce, child support, child custody, alimony, modification of existing support or custody cases and associated types of cases.

Job Type: Full-time

Pay: $28,000.00 - $35,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• How fast can you type without any errors?

Education:

• High school or equivalent (Preferred)

Experience:

• Clerical/Office: 2 years (Required)

Work Location: In person