Supervisor

Groome Transportation LLC
Bowling Green, OH Full Time
POSTED ON 4/2/2024
Job Description:
Groome Transportation is currently seeking a Supervisor for our BGSU Campus Shuttle Operations!!!
Up to $25 per hour!
  • Day & Evening Shifts
  • Full-Time
  • Equipment: CDL Bus
Benefits For Full-Time Employees *Based on average hours worked for full-time employees
Medical
Dental
Vision
Paid Time Off
Much More... APPLY NOW!
Additional Info
Bi-Weekly Pay
Great Job For Retirees
Looking for dedicated supervisors who are committed to showing up on their scheduled work days to successfully lead our drivers and provide outstanding service to our client and students.
Role and Responsibilities
  • Assist the Operations Manager in overseeing the operation, growth, and development of the campus shuttle services
    • Supervise team making sure all employees are cross trained
    • Assist Operations Manager with Driver schedule
    • Notify manager of any upcoming driver / supervisor days off requests or vacation requests
    • Monitor the charter bookings and assign drivers as needed
    • Notify Operations manager of any missed service and the reason
  • Attend customer meetings as required
  • Train staff to keep up with labor demands of the campus service
  • After hours on call as scheduled
    • Additional on call required during inclement weather
    • After hours on call includes office coverage if an employee calls out and no one else is available to work
    • After hours driver emergencies to include roadside emergencies, driver call out and accidents
  • Ensure that all drivers meet or exceed the company standard for customer service and safety
  • Notify Operations Manager of any unsafe acts by drivers
    • Correct driver immediately
  • Notify Operations Manager of any accidents or incidents
    • Follow protocol for dealing with accident or incident
  • Assist with Driver logs monitor hours to make sure drivers remain in compliance and that logs are completed as needed
  • Ability to operate ADA equipment, lifts and wheelchair securement
  • Train drivers as needed/requested
  • Complete required number of driver observations
    • Correct drivers as needed if immediate action is warranted
    • Notify manager of any deficiencies
  • Ensure all vehicles are out on route on time per the required schedule
  • Monitor routes for headways and bunching, correct as needed
  • Coordinate lunch and rest room breaks so as to not disrupt customer service
  • Monitor radio chatter to ensure drivers are complying with rules
  • Fill in as driver if needed to mitigate lost service
  • Other duties as required


Job Requirements:
Job Requirements
  • High School diploma or equivalent
  • Valid Class B CDL with passenger endorsements
  • At least one-year experience supervising drivers
  • Software experience, including Microsoft Office and other Internet applications
  • Prior experience working with a transportation system, preferably in a campus transportation setting with routes
  • Working experience and clear understanding of DOT regulations
  • Satisfactory completion of each of the following:
    • Background investigation
    • Drug test
    • DOT physical and agilities test (drivers only)
    • Motor Vehicle Report (drivers only)

Salary.com Estimation for Supervisor in Bowling Green, OH
$41,490 to $53,369
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