Cafe Associate

Are you a people person? Do you love the feeling of putting a smile on someone’s face? If you have basic customer service experience and are looking to release your creativity with a collaborative team in a fun atmosphere, Groovy Donuts is looking for YOU! As a Groovy Donuts Café Associate, you are the face of Groovy Donuts. Café Associates are an important part of our customers’ days, and experts in helping our guests select fresh, hand crafted donuts and locally roasted coffee. They personally connect and create moments that make a difference and work together to create a welcoming store environment. They bring our mission and values to life—for our customers and each other—while proudly wearing the peace sign donut on their chest. We are seeking an energetic, organized and team-oriented person to join us on our quest to make the world a better place, one donut at a time!

Pay And Benefits

· Wage: $10.20 per hour (hourly, non-exempt position)

· Cash and Credit Tips

· Professional Development: ability to learn new skills, continuing education

· Advancement and career opportunities

· Employee Discount

· 1 Free Donut 1 Beverage during every shift worked

Reports To: Café Shift Lead

Job Description

Summary / Overview

Groovy Donuts is a small, retro donut and coffee shop that believes each member of our team should work toward our core purpose: Spreading Joy, Building Community and Feeling Groovy!

This position provides top-notch hospitality to our guests, assisting them in selecting, packing and ringing them up for their donuts, beverages and merchandise. Assists Shift Lead in stocking and maintaining organization and cleanliness of donut display case, coffee area and customer service area. Works with Shift Lead on maintenance and cleanliness of equipment, including: coffee brewer, coffee grinder, POS system, etc. Works with team members to fulfill orders for wholesale, café and catering customers. Assists Shift Lead in maintaining accurate inventories (FIFO).

Essential Functions

• Provides hospitality to guests, including serving donuts, coffee / beverages and merchandise to customers, ringing up transactions and making guest feel welcome and appreciated, while maintaining calm and friendly demeanor
• Prepares (accurately and efficiently) orders for wholesale, café and catering customers
• Maintains stock, organization and cleanliness of coffee service area, donut display, speed racks and service counter
• Anticipates customer and store needs by constantly evaluating environment and customers for cues
• Communicates customer and store needs to Shift Lead
  
  

Competencies

• Company Values: Spreading Joy, Building Community, Feeling Groovy
• FIT: Fulfills demands of position, Integrates into team, Thrives in role
• Punctuality
• Organization and Multi-Tasking Skills
• Communication / Interpersonal Skills
• Initiative
• Hospitality / Customer Service Skills
• Cleanliness
• Desire for continuous improvement
• Ability to work as part of a team
  
  

Physical DemandsStandard food service counter; requires standing for long periods of time and moving about the café service stations as necessary to complete orders. Routinely uses or is in contact with coffee grinders, coffee brewers, hot liquids and large speed racks.

The team member must frequently lift or move objects up to 25 pounds and occasionally lift or move objects up to 50 pounds.

Position Type/Expected Hours of WorkThis is a Full (30 – 40 hours per week) or Part Time (29 Hours Per week or less) position. Typical working hours range from 4:00am to 2:00pm; may vary.

Required Education And Experience

No prior experience required.

Preferred Education And Experience

18 years or older. Min 1 year café / foodservice experience. Understanding of food safety protocols.

AAP/EEO StatementGroovy Donuts is an Equal Opportunity Employer.

Salary : $10