What are the responsibilities and job description for the Administrative Assistant position at Group 1001?
Administrative Assistant
Zionsville, Indiana or Remote
Group1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.
Job Summary:
Provides a broad range of administrative assistance to manage the front desk of the organization. First point of contact for customers, providing direction and information. Performs other support related duties for various departments.
We are looking for an individual with superior organization skills, the ability to deal with all levels of management in the company to join our dynamic, fast-paced, and fast-growing team. The successful candidate will handle a variety of responsibilities concurrently, manage conflicting demands and work independently.
Main Accountabilities:
- Answers incoming telephone calls to determine purpose of the call. Exercise sound judgement to determine what issues can be handled immediately and what calls should be forwarded to the appropriate personnel or department. Must utilize professional and effective communication skills.
- Answers questions about organization and its programs, providing callers with appropriate addresses, phone numbers, and other information.
- Filing, distributing mail and faxes, scanning, copying, and other duties as assigned.
- Complete documents and forms to be mailed.
Qualifications:
- At least 3 years of experience as an administrative assistant or comparable position.
- Experience in the insurance industry preferred.
- Highly organized, precise, proactive and capable of multitasking.
- Understands the importance of deadlines and discretion in dealing with issues of a sensitive nature.
- Able to balance competing priorities.
- Capable of developing and maintaining effective working relationships with a broad constituency.
- Possesses sound judgment.
- Excellent oral and written communication skills.
