Guest Service Representative

Group Management Services
Stow, OH Full Time
POSTED ON 4/25/2024

Guest Service Representative
Stow, OH 

 

Hampton Inn is currently seeking part-time Guest Service Representatives in Stow, Ohio. In this role, you will be responsible for checking guests in/out, responding to guest's requests and all other duties assigned.
 

The right candidate will have:

  • Previous experience working a front desk in a hotel setting strongly preferred
  • Previous customer service experience required
  • Available to work a flexible schedule including evenings, weekends, and holidays required

Our Guest Service Representatives will:

  • Ensure the highest level of guest satisfaction by offering friendly attentive service
  • Resolve guest problems quickly, efficiently, and courteously
  • Greet customers immediately with a friendly and sincere welcome
  • Maintain, monitor, and update group information on the hotel’s records as necessary
  • Process guest check-in and check-out smoothly and correctly
Pay: Dependent on experience

If you are interested in this position, please submit a current resume today!

Salary.com Estimation for Guest Service Representative in Stow, OH
$29,279 to $38,187
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