What are the responsibilities and job description for the CSR I position at GROUPESTAHL?
Job Details
Description
Why join GroupeSTAHL?
We value work/life balance.
As a family-owned business, we know our work family is just one aspect of life. We offer flexibility in the workplace to accommodate life outside of work. We offer generous PTO packages and opportunity to earn addition time off throughout the year.
We take health and wellness seriously.
We offer comprehensive benefits packages with low premiums and front-end deductibles. Contribute pre-tax dollars to your FSA or HSA accounts. Earn additional PTO by participating in healthy activities!
We don’t believe in just getting a job; we believe in careers.
With ongoing training and opportunities for personal development, we believe in fostering career growth. Looking to take your career to the next step? We offer tuition reimbursement!
We believe in making a difference (and having fun while doing it).
Whether we’re eating hot dogs to celebrate Coney Day, or playing hockey with Detroit Red Wings Alumni to raise money for Michigan Disabled Veterans. We’re a family-owned company who has family-friendly fun year ‘round! We’re all about having fun and making a difference.
Need more reasons to join GroupeSTAHL? Read more about other benefits and perks HERE!
What we do:
GroupeSTAHL is a leading international manufacturer, distributor and direct supplier in the field of custom textile printing.
Qualifications
What you'll be doing:
As a Customer Service Representative at Stahls’ you’ll be responsible for providing excellent customer service and maintaining strong professional relationships. Assists customers with new orders and re-orders, advises of status or order in process, furnishes information on new products and sends product literature. Process returns and maintains standing order and blanket order contracts. Courteously and promptly resolves customer questions and problems or properly refers them to appropriate personnel. Completes related records, reports, and documentation. Performs miscellaneous clerical duties as required.
- Assumes responsibility for the accurate entry of customer orders.
- Assumes responsibility for effectively performing miscellaneous customer service functions.
- Assumes responsibility for establishing and maintaining professional working relations with customers.
- Assumes responsibility for establishing and maintaining effective working relations, communications and coordination with company personnel and management.
What we are looking for:
- Excellent communication skills and public relation skills
- Attention to detail
- Strong typing abilities
- Willingness to assist others
- Must be able to use a computer and other office equipment
*Training for this position will be remote during the hours of 8:30am-5:00pm.
*Once training is complete, you will be required to work in the office with the regular schedule of 10:30am-7:00pm.
Apply today and join the fun!