Sr. Analyst, Revenue Management

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

About The Role:

The role is on the Revenue Management team reporting to the Director of Revenue Management, and it’s part of Grubhub’s Growth team. You will help drive insights and strategic decisions to maximize and balance the organization’s revenue streams through a holistic consideration of business objectives, competitive dynamics and consumer behavior and preferences. To achieve these objectives, you will have end-to-end ownership of projects from identifying opportunities, analysis, building testing plans, getting stakeholder buy-in, execution, monitoring and refining the strategy. This will require working with various levels of team members across the Pricing, Ads, Merchant Network, Logistics, Finance, Product and Technology functions.

The ideal candidate will have not only strong quantitative qualifications, but also an ability to combine data-driven insights with conceptual thinking and a constant business-outcomes orientation. This role will require influence and coordination across multiple stakeholder groups at varying levels of the organization. As such, exceptional communication and ability to synthesize analysis into clear and compelling narratives is a must. The ideal candidate should also have a proven ability to operate successfully in a fast-paced and entrepreneurial environment. You will need to be able to establish a well-informed long term agenda, drive structured problem solving, while also remaining agile and resilient to new opportunities.

The Impact You Will Make:

• Lead the development, testing, evaluation and implementation of Grubhub’s revenue management strategies, taking a holistic approach across all sides of the marketplace to maximize revenue generation
• Partner with Diner Pricing, Ads, Merchant Network and Logistics teams to design revenue strategies that align with shared agendas while reaching the organization’s performance targets
• Collaborate with Product to design and influence the monetization roadmap against the organization’s priorities
• Apply sound, data-driven business judgment, weighing multiple factors, to determine and influence prioritization of marketing, pricing, and product investments across Grubhub
• Deliver regular, executive-level reporting to continuously assess portfolio performance, highlight opportunities, understand competition, and influence senior leaders
• Facilitate goal tracking to meet the organization’s KPIs
• Innovate and continuously advance your analytic capabilities and infrastructure to drive actionable consumer insights through reinvention of reporting and monitoring, automation, standardization, and democratization of data
• Support organization-wide decision-making utilizing not only quantitative dimensions but also by pairing it with strong conceptual problem solving, effectively synthesized into impactful, outcomes-oriented insights
• Align stakeholders on priorities and timelines and manage the intersection/execution of many price changes
• Drive integrated thinking, building recommendations for decisions weighing multiple facets of the business while balancing short term goals against the long term roadmap
• End-to-end process ownership - ability to identify and change the way we work and willingness to move beyond the status-quo

Qualifications Required:

• 4 years experience directly driving revenue outcomes in a data-driven, multidisciplinary, agile organization
• Bachelor’s degree required in related field (e.g., Engineering, Business, Finance, Statistics, Math, Science, etc.)
• Advanced skills in SQL and Tableau
• Exhibited ability to direct and synthesize complex analysis and data into easily understandable, compelling, and actionable insights
• Strong written and oral communication skills to effectively influence various functional groups and up to executive levels
• Effective even when working in unstructured or uncertain environments
• Strong self-management / prioritization and influence capabilities
• Deep experience with test and learn methodologies such as A/B testing

Got these? Even better!

• Master’s degree in business, STEM, or other quantitative field
• Experience with multi-sided marketplaces
• Knowledge of Pricing and/or Revenue Management systems

And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.

As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.