Retail/Inventory Supervisor

We are hiring for the following locations: Moss Landing, Prunedale, and Salinas, CA.

Job Mission:

The Retail/Inventory Supervisor is primarily responsible for supervising all Retail and Inventory Associates and ensuring a positive, excellent customer service experience and ensuring all inventory is accurately recorded for the dispensary. The Retail/Inventory Supervisor is responsible for proactively identifying personnel or customer service issues, as well as prevent overstocking of inventory and overscheduling of employees that will impact cash flow. The employee in this role must possess the ability to multitask between Inventory and Retail, communicate effectively with others, and be accountable to individual and team results in a dynamic and fast paced retail environment.

Essential Functions:

• Overall management of dispensary inventory
• Manages sales floor workflow, including supervision of the retail associates and ensuring adherence to break/lunch schedule
• Dispensary Vendor management in coordination with Retail Manager and Purchasing Coordinator
• Observes customer service activities and gives budtenders feedback to provide excellent customer service
• Supports Retail Management with tasks as directed; participates in meetings as requested
• Operates cash register to complete customer transactions, if needed
• Works with Retail Management to resolve employee disputes or concerns
• Maintain standard operating processes and procedure documentation for sales and inventory procedures
• Maintain product knowledge and dispensary training materials
• In coordination with the Retail Manager, Teach, Coach and train Retail and Inventory Associates on products in inventory and dispensary inventory standard operating procedures
• Collaborate with Retail Management to assure that daily operations at the retail outlets run smoothly and efficiently
• Responsible for opening or store closing including cash drops(cash handling, and helping on register when needed)
• Other duties as assigned
• Must have an open availability and be willing to work overtime as needed.

Required Education, Skills and Experience:

Education and Experience:

• High school diploma or the equivalent in work experience
• 2 years experience supervising retail/inventory employees
• 2 years customer service, sales and/or retail experience
• Must be 21 years of age

Knowledge, Skills and Abilities:

• Exceptional customer service skills
• Ability to effectively use software utilized at the retail outlets
• Knowledge of or interest in cannabis
• Strong teamwork and effective listening, written, verbal, communication skills
• Ability to meet company goals and objectives, and work effectively within a team environment
• Reliability and trustworthiness
• Basic business math, including counting change and products
• Extensive knowledge of or interest in cannabis including consumption methods, recreation and medical marijuana laws, strains and more
• Must have strong attention to detail
• Ability to work in a face paced environment
• Ability to problem solve

Physical Demands:

• The employee is frequently required to use hands to type, handle, see and feel
• The employee is regularly required to walk, sit, talk and hear
• The employee is regularly required to stand, stoop, kneel, crouch or reach
• The employee must have the ability to occasionally safely lift and/or move a minimum of 40 lbs.

Values:

• Authenticity: Grupo Flor cares about the people with whom we work and the communities in which we live. We believe that clear communication builds a better world than suspicion, and that transparency is the key to building trust and confidence in all that we do.
• Resourcefulness: Grupo Flor seeks individuals that are adaptive and creative, finding joy in connecting assets and ideas in novel ways that are not immediately apparent to others.
• Innovation: Grupo Flor seeks individuals that are excited to not only work in a new industry, but to create one.

This position is subject to E-Verify verification of eligibility to work in the United States. E-Verify is a web-based system operated by the U.S. Department of Homeland Security (DHS), in partnership with the Social Security Administration (SSA), that allows participating employers to electronically verify the employment eligibility of their newly hired employees.

About Grupo Flor:
Grupo Flor is an ecosystem of cannabis companies based in Salinas, California that supports the entire supply chain of cannabis production, from real estate leasing and equipment financing to sound product manufacturing and retail operations. Grupo Flor seeks to elevate and legitimize the cannabis industry by pioneering a new business ecosystem of global companies and brands, and works to build leading cannabis companies that shape the future of the industry. For more information, visit our website here.

EEOC Policy Statement Legal compliance with Americans with Disabilities Act (ADA) and Fair Labor Standards Act (FLSA): We are an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)
• Supervising: 2 years (Preferred)

Ability to Relocate:

• Moss Landing, CA 95039: Relocate before starting work (Required)

Work Location: In person