Lead Salesforce Consultant with Service Cloud Exp (Hybrid Onsite - Locals Only)

Lansing, MI Full Time
POSTED ON 5/8/2024

Job Details

Job Title: Lead Salesforce Consultant with Service Cloud Exp (Hybrid Onsite - Locals Only)

Location: Lansing, MI

Duration: 1 year with possible extension.

Pay Rate: $70/hr

On-site: Only currently local candidates (within a commutable distance of 1.5 hours max) will be considered. Hiring manager is not interested in candidates who would need to relocate to accept a role. Position will be hybrid, onsite 2 days a week.

Interview Process: Virtual interviews to be requested with 2nd rounds being held ONSITE at the Lansing office. For all interviews, a screenshot photo of the candidate will be required and for any Teams interviews, a vendor representative must be present at the beginning of the interview to validate the candidate.

Job Description:

The Programmer Analyst 4 will be responsible for development, design, and implementation of customizable solutions within Salesforce based on CRM needs.

Responsibilities for this position include but are not limited to:

Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.

Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.

Take ownership of release cycles to implement and deploy new/updates to existing applications and code.

Has overall technical responsibility for the technical aspects of the project environments
Compile internal development guidelines/standards for the development team and ensure the team is following those standards.

Collaborating with Developers for other systems to integrate across the business.

Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.

Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.

Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.

Excellent written and verbal communication skills.

Position summary

Strong knowledge and working experience in Force.com platform using Sales Cloud or Service Cloud (Gov Plus Cloud experience is a plus)

Strong knowledge in Salesforce Administration activities (Salesforce Admin Certifications are a plus)

Knowledge in developing CRM Workflows and custom solutions for business requirements(Any Salesforce certifications are a plus)

In-depth understanding of the capabilities and constraints of the Salesforce as a platform for developing custom applications

Strong hands-on experience in writing Apex programming, Visual force pages, Flexi Pages, Apex triggers, and lightning web components.

Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, and workflow Rules, etc.

Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.

Hands-on experience with integrating Salesforce with cloud-based applications and on-premises applications using standard and custom REST APIs

Hands-on experience on Data mapping, Data Migration, SOQL, SOSL and Salesforce Objects DML operations

Hands-on experience on integrating Salesforce CRM applications with other downstream and upstream applications.

Good Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & JSON & XML, etc.)

Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.

Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.

Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development

Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.

Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform

Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems

Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.

Identification of risks and issues from a technical perspective.

The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines.

Skill Descriptions

At least 5 years of experience using Force.com platform's out-of-the-box functionalities and customize the application based on Apex coding or configurations.

At least 4 years of programming experience with Visualforce, Lightning Weight Components (LWC), Aura, Apex, HTML5, and JavaScript within the Salesforce platform

At least 5 years of experience with Service Cloud or Gov Cloud.

At least 3 years of Apex API Integration.

Experience with Microsoft Azure DevOps or other DevOps Tools

Exposure to Data Migration, Salesforce Object Query Language (SOQL), Salesforce Object Search Language (SOSL), Data Loader, Salesforce Object DML operations.

Nice to have Salesforce Certified Platform Developer Certification

Other experience that would be beneficial but not strictly required

Experience with governmental processes and procedures relating to compliance

Recruiter Details:

Recruiter Name: Prem at gsksolutions dot com

Contact Number: Two eight one-seven six nine-one two six four

About GSK Solutions Inc:

GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis.

GSK has been in the business of providing both commercial and custom product development services, including, Information Security, Software Development, Consulting and IT Audit. GSK implements highly critical and time-sensitive projects for their Fortune 500 clients located across the country.

Salary.com Estimation for Lead Salesforce Consultant with Service Cloud Exp (Hybrid Onsite - Locals Only) in Lansing, MI

$91,541 - $112,976

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