SMO Contract Lifecycle Manager

The Supplier Management Office (SMO) is an evolving entity within WREF (Workplace, Real Estate & Facilities) that supports the supplier relationship and operational management of Facilities Management (FM) suppliers across regions. The four Enterprise FM suppliers (EFM) represents £170m per annum spend, 85 sites and 41 countries with building complexity ranging from lease offices to large R&D Campus.

The Contract Lifecycle Manager will pro-actively provide contract lifecycle & monitoring management, contract training and ‘Approved Supplier’ process management. They will ensure easy and intuitive access to management controls and performance management measures ensuring that all parties involved in the service delivery are able to manage supplier service performance.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following…

• Develop and deliver a Third-Party Management resource centre and a central contract & data repository for related aspects of Third-Party Management that enable WREF Operations to effectively manage our Third-Party partners. Look to optimise workflows and tools to reduce administrative burden.
• Working with Supplier Partners and the WREF Knowledge Centre, deliver a central Performance management hub for performance reporting. Ensure that information is accurate, timely and can be intuitively accessed by WREF Operations.
• Maintain and manage procedures and processes for contractual related changes. Including documenting, tracking & reporting of contract Change Requests. Support and deputise the chair of the WREF Change Request Board
• Manage, deliver and enhance the WREF global ‘Approved Supplier’ programme specifically ensuring that GSK Third-Party requirements are met, and all relevant suppliers are optimally assessed, approved, documented and monitored by WREF Operations.
• Develop and deliver a programme on Management Monitoring relating to contract compliance.
• Develop and manage an ongoing programme of SMO led training events

Why you?

Basic Qualifications:

• Technical qualification in business administration
• 3 years’ relevant experience in a contracting or supplier management ideally within FM delivery or Procurement

Preferred Experience:

• Experience in administrating a complex process with many variables and an importance for accurate record keeping
• Experience of problem solving and implementing the changes required
• A self-starter who demonstrates the ability to understand the holistic significance and the curiosity to identify challenges and deliver solutions
• Can demonstrate attention to detail
• Strong Communication, Presentation and Facilitation skills
• Demonstratable ability to understand contractual language and translate in operational impacts
• Demonstratable knowledge / experience in supplier performance management
• Working knowledge of Power Apps and SharePoint design and application

#LI-GSK

Why GSK?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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Salary : $82,300 - $104,000