What are the responsibilities and job description for the Concierge position at GSS?
A Concierge company, servicing Property Management companies, is seeking a part-time Concierge Agent.
Schedule:
§ Saturdays and Sundays, 7am-7pm
Duties & Responsibilities:
§ Responsible for the overall safety and security of the facility, guests, visitors, employees, and assets
§ Verify visitors; checks identifications; log them in upon arrival
§ Patrols property on a regular basis to ensure safe and secure conditions to include monitoring surveillance equipment and physically walking the property
§ Identifies any hazards or risks by inspecting the facility, equipment, and all access points
§ Monitors the activities of guests, visitors, and employees to identify any unsafe or criminal activity
§ Investigates complaints, thefts, accidents, or incidents
§ Understands all safety measures and knows when to sound alarms, obtain assistance and alert law enforcement
§ Communicates in a professional and respectful manner with the goal of resolving issues, escalates when necessary
§ Restrains trespassers and/or guests, visitors, and employees IF the situation warrants
§ Responsible to call and/or report to emergencies services when needed (call 911).
§ Performs other duties as assigned by management
Minimum Requirements:
§ Must have a High School Diploma and/or GED
§ Must be 18 years of age
§ Must have excellent customer service skills
§ Prior experience in a similar role highly preferred
§ Must maintain a professional appearance
§ Must be organized and able to multi-task
§ Able to communicate professionally, discreetly, and effectively (both verbally and in writing)
§ Able to understand and execute safety, security and emergency policies and procedures
§ Able to understand and operate safety and communication equipment
§ Maintains confidentiality
§ Able to stand, walk, bend, squat, kneel, climb (stairs and ladders), and reach on a regular basis
§ Able to lift, push, pull approximately 75-100 lbs
§ Able to move immobilized adult if necessary
Job Type: Part-time
Pay: From $16.00 per hour
Schedule:
- 12 hour shift
- Day shift
- Evening shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Administrative: 1 year (Preferred)
Work Location: In person
Salary : $16