What are the responsibilities and job description for the Clerk position at GTT, LLC?
Data Recovery Clerk
Job Description
The Data Recovery Clerk 1 is responsible for processing client Customer's Data Recovery cases within the case management system, managing and ordering inventory of Data Recovery supplies and stock, communication via email, phone, and messaging systems, and processing RMA returns / exchanges all with razor-sharp attention to detail.
Job description :
The Data Recovery Clerk will check Data Recovery Cases into the Case Management System and communicate with the system about case updates, assignments, and milestones.
Follow and assist others in operating under ESD compliance.
Disassembly of external hard drive enclosures and NAS systems
Audit Inventory levels of parts stock and supplies and partner with Lab technicians / leadership to procure.
Maintain consistent communication, scheduling, and documentation utilizing popular email, phone, and messaging systems.
Required Skills
Requirements : High School Diploma
High School Diploma
Strong written and verbal communication, interpersonal, and customer service skills
Ability to work accurately, with interruptions to meet specific deadlines.
Demonstrated ability to use Microsoft Office 365 within a PC environment.
Advanced keyboard, proofreading, and editing skills.
Fluent use of the English language to produce written and verbal communications.
Ability to work independently as well as part of a team.
Ability to exercise flexibility, initiative, good judgment, and discretion.
Ability to lift, pull, and push 30 lbs on a consistent basis.
Preferred Qualifications :
1 years of experience working within a team of highly skilled computer technicians.
Benefits :
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Company
Our client is a global leader in data storage technology and solutions for a reason : people. Creative. Collaborative. Passionate.
That's the kind of employees they hire. The company is like the datasphere : it’s a playground for human potential. Working with our client is collaborative, collegial, and exciting.
As a global hardware, software, and services company, the company understands its responsibility to lead by example and do good while doing well.
Acting on their company values of Integrity, Innovation, and Inclusion, they strive to advance sustainable solutions that transparently address critical environmental and social priorities to move towards advancing a more sustainable Datasphere.
Sound like the right opportunity for you? Then send us your resume to join our client’s team!
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LI-GTT
24-08560
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Last updated : 2024-07-13
