Client Technical Specialist
Job Posting for Client Technical Specialist at GTT, LLC
Client Technical Specialist
Top 3 Skills:
Job Description
Benefits:
About the Company
#LI-GTT
24-05813
Top 3 Skills:
- Hardware/Software troubleshooting
- Customer service
- Self-motivated/directed
Job Description
- The Client Technical Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms.
- The individual performs a full range of computer administration functions with minimal direction and/or technical support.
- The individual will uninstall, repair, or update software and operating systems.
- The Client Technical Specialist will perform advanced troubleshooting and remediation via remote support.
- Vendor technical liaison functions may be required.
- Provide desktop computer support.
- Install application updates.
- Troubleshoot and remediate Operating System update failures.
- Remove unsupported or vulnerable software from end users' computers.
- Ensure that all work is documented for future reference.
- Follow quality standards.
- Understand the installation of software patches and upgrades.
- Understand the use of remote technology and commands.
- Communicate accurate and useful status updates.
- The Client Technical Specialist will attend and participate in team meetings.
- Ability to work in a team environment.
- Strong communication skills; both written and spoken.
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Company
- Our client in Augusta, ME has over 12,000 employees across all of its locations and generates $12 billion in sales. There are 777 companies in our client’s corporate family. They provide a full range of services including justice and protection, transportation safety, education, economic development, business regulation, and cultural enrichment.
- Our client’s employees and contractors have given them a four-star rating for being a great place of employment on both Glassdoor and really!
#LI-GTT
24-05813
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