Dock Hand at Fletcher's Boathouse- $17/hr

DOCK HAND

Fletcher's Boathouse, managed by Guest Services, Inc., is now hiring seasonal dock hands for the 2024 season. The season runs from April through October and we are open 7 days a week. The dock hand position is part-time and all staff are required to work at least one day a weekend. If you love working outdoors and helping guests, this is a great opportunity for you! Apply today to join our All-Star Team!

JOB SUMMARY

The Boathouse Dock hand is responsible for assisting with all boathouse services offered, quality control, and cash handling procedures; maintains a clean and safe dock area, assists guests safely getting in and out of boats, and secures company property.

ESSENTIAL FUNCTIONS

• Maintaining a safe environment at the boating area, following appropriate procedures and guidelines.
• Assist with docking of boats and safely help customers on and off rental equipment.
• Boathouse maintenance such as cleaning, weeding, removing trash, organizing, and ordering supplies.
• Provide excellent customer service to guests, while directing customer issues to supervisor or unit manager.
• Provide First Aid & CPR to guests if needed 
• Identify items and corresponding cost of items and tabulate bills using cash register, calculator, or other price equipment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Maintain awareness of safety issues and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers. 
• Ability to recognize when a problem has occurred and communicate it to management.
• Must be able to swim or be willing to wear personal flotation device while on duty.
• CPR/First Aid Certification (can be trained upon hired)  

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.   
• Climbing steps regularly. 
• Working in wet and slippery conditions. Frequently working in an outdoor, hot, and damp environment. 
• Frequently immerses hands in water. 
• Withstanding temperature extremes in outdoor environments and inclement weather. 
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Physical presence at the job site is essential to perform job duties. 

EQUIPMENT USED

• All dock equipment and materials (boats, ropes, anchors, among others).