Project Team Lead

Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit www.guidehouse.com.

Position Summary

The Team Lead assists in overseeing the daily operations of assigned project(s). This position is responsible for providing support in developing, implementing, managing, and meeting or exceeding the operational goals of our clients and Company. The Team Lead will and may work closely with their team, project supervisors, operations managers, and the client to work on opportunities with new and emerging approaches to our clients’ business processes. This position will follow and ensure that client and company policies and procedures are followed and will also perform all job-related duties as assigned.

Duties and Responsibilities

• Supporting of staff / supervisor to be successful and work as a team
• Manage day-to-day problem solving and a point of contact for team questions
• Quality assurance reviews, feedback, and other trainings as necessary
• Sending of official correspondence (e-mails) to team members, client, and providers
• Ability to work with other leads to develop policies and procedures, as needed
• Provide feedback for mid-year and year end employee reviews to leadership
• Organizing team building exercises
• Create, distribute, and monitor team members understanding of work-related job-aides
• Monitor and ensure compliance with company and client standards
• Strong understanding of all software/systems used
• Identify, validate, and report project trends / issues
• Updating of spreadsheets, monitoring outstanding items for each client, and providing updates to leadership, client, and team
• All job-related duties as assigned

Education /Qualifications /Experience

• Three (3) years revenue cycle follow-up experience to include debit and credit balances
• Demonstrated proficiency in relevant revenue cycle processes with high production and quality standards
• Strong verbal and written communication skills to effectively communicate with staff and client
• Demonstrated proficiency interpreting relevant coding systems including, but not limited to, CPT and HCPCS and ICD-10 in a fast-paced environment.
• Demonstrated leadership qualities fostering team cohesion, accountability, and high performance
• Demonstrated proficiency researching billing guidelines
• Demonstrated skills providing training and mentoring to team members
• Act as a role model for team, office, and company
• Some limited travel to client sites may be required

Physical and Mental requirements:

• Constantly operates a computer and other office equipment to coordinate work.
• Usually remains stationary for most of the day.
• Frequently communicates with clients and coworkers and must be able to share information effectively.
• Occasional stooping, reaching, or kneeling may be necessary to reach into overhead or low cabinets.
• Regularly uses close visual acuity and operates computer equipment to prepare and analyze and transmit data.

Generally, works in an office environment

The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

The salary range for this role is $17.00- $19.00 , may vary based on experience and location.

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program