Enterprise Applications Analyst

For other positions, some roles may be based outside of our Denver office (as stated in the Job Title). Roles based outside of our Denver office can sit in any of the following 26 states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, NY, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Guild is hiring an Enterprise Applications Analyst to join the IT Operations team. This team member will support new and existing enterprise business applications, maintain application upgrades, administer Guild's SaaS tech catalog, and act as a liaison between IT and other business units across the organization.
As an Enterprise Applications Analyst, you will:

• Identify innovative solutions for our internal customers and provide industry-leading recommendations.
• Administer Guild's extensive SaaS tech catalog.
• Help facilitate SaaS renewals and new SaaS requests through formal reviews.
• Establish relationships with other business units, learn their workflow, and understand how they use their existing applications.
• Translate business requirements into technical processes and system solutions.
• Proven ability to design, develop, test and implement Enterprise Integration Project solutions
• Stay on the cutting edge of software trends and proactively provide recommendations to make the business more secure, efficient, and successful.
• Work closely with the IT Project Management team, Asset Management, IT Ops Engineers, and the Contracts Management team.
• Highlight and communicate risks and downstream impacts.
• Identify application duplication and make recommendations for consolidations.
• Conduct POCs for new technology solutions.

We would love to see a background in:

• Experience in a fast-paced, high-growth environment.
• Knowledge of sophisticated system design, system analysis methods, and implementation.
• Familiarity with cost modeling principles.
• Experience collecting requirements, preparing workflow analyses and presenting technical information to non-technical audiences.
• Automation scripting experience.
• Proven knowledge of ITIL framework and meaningful experience using it to improve IT service management.
• Experience leading enterprise SaaS applications (E.g., Zendesk, Zylo, NetSuite, Ironclad, Airtable).
• Experience with various project execution methodologies, including, but not limited to Waterfall and Agile.
• Strong analytical and problem-solving skills to determine solutions and recommendations that optimally address business needs along with how to train and guide users in this area.

Preferred Proficiencies

• Ability to adjust your approach to best support the business. Each team and each request will be unique.
• Willingness to dig into unfamiliar subject matter and become an expert.
• Desire to automate and innovate and increase organizational efficiencies.
• Experience with IT audit and compliance. (SOC 1 & 2 and/or SOX)
• ITIL Foundation & ITIL Practitioner Certifications.

We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $80,000-$106,250, as well as company stock options.
#LI-VS2
Guild_ is increasing economic mobility for working adults by partnering with the _largest employers in the country_ to offer _education as a benefit_ to their employees via our marketplace of nonprofit universities and education institutions. Guild's proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion._
Guild is a_ female-led, Certified B Corporation_ - and with a valuation of $3.8 billion_ is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, and Iconiq._
Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:

• Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Access to a 401k to help save for the future
• 15 days of PTO/vacation in the first year. After your first year (or for Guilders in Director positions), you transition into an open vacation policy.
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.
• Well-rounded wellness benefits including access to free and low cost mental health resources and support services
• Education benefits and tuition assistance to help your future development and growth

Guild requires COVID-19 vaccines for all employees and guests attending Guild events or entering Guild offices. As of February 1, 2022, we will be expanding our in-person vaccination requirement to include booster shots. We will be using both Clear's Digital Vaccine Card and state-sponsored vaccine passports to verify proof of vaccine. Accommodations or exceptions can be requested for medical or religious reasons.

PRIVACY NOTICE
I understand that I am applying for employment with Guild Education and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may also use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment. Guild will treat my information in accordance with Guild's Privacy Policy.
I have reviewed and agree to Guild's Privacy Policy as well as the privacy policies of the third-party service providers used by Guild associated with the application process.

Job Type: Full-time

Pay: $80,000.00 - $106,250.00 per year