Program Supervisor

**$1,000 hiring bonus - $500 paid after 30 days employment and $500 after 4 months**

Position Title: Program Supervisor

Job Code: 21SPR000

Location: Guild South, 318 2nd Street North, South St. Paul, MN 55075

Schedule: Weekdays with ability to flex hours to cover some evening and weekend hours as needed

Salary: This position starts at $60,000-$62,000 depending on experience and skill set

Purpose:

This position is part of the leadership team for our residential program. Overall, this position will work closely with the Program Manager and Clinical Supervisor with the day-to day operations of our IRTS and Crisis Stabilization Services. It is responsible for supervising overnight, weekend and casual staff; managing the schedule to ensure compliance with staffing ratios; taking part in the hiring and onboarding process for new employees; and partnering with the whole team to carry out quality services to the individuals we are serving, including but not limited to screening referrals, doing admissions, identifying goals and therapeutic interventions, etc.

A. Required Skills, Knowledge and Abilities

Knowledge of:

• Major mental illnesses and substance use disorders
• The needs of people with mental illnesses and substance use disorders
• A range of interventions effective for reducing acute and persistent mental health symptoms
• Psychiatric / mental health resources in the community
• How the delivery of residential services supports the agency mission

Skills in:

• Human relations, including genuine compassion for others, an understanding of and respect for boundaries, values and personal differences
• Organization and time management (prioritize tasks and meet deadlines)
• Creative problem-solving, including identifying individualized and unique strategies to address client needs
• Written communication, including completing accurate and timely documentation
• Oral communication, including facilitating team meetings and providing clear feedback to supervisees
• Interviewing: obtain information through listening, questions, observations, etc.
• Building rapport and relationships with others to foster trust and effective communication

Ability to:

• Work with the team or external providers to implement crisis resolution
• Coordinate the work of program staff, including determining current priorities and assigning responsibilities
• Assess an individual’s potential for self-injury or injury of others
• Be flexible and adapt to changing conditions in the work place, including the ability to cover evening or weekend hours at times
• Promote an inclusive, diverse, culturally competent and respectful work environment.
• Establish and maintain positive working relationships with external / community service providers and family members
• Work independently and recognize when supervision is needed
• Meet deadlines and prioritize daily
• Recognize and identify active symptoms of mental illness and / or chemical health

B. Education and Experiences:

Required:

Must be qualified as a Mental Health Practitioner as follows:

• Bachelor’s degree in one of the behavioral sciences or related fields from an accredited college or university and has at least 2,000 hours of experience in the delivery of services to people with mental illness OR
• Has at least 4,000 hours of experience in the delivery of services to persons with mental illness
• 1-3 years of supervisory experience in a psychosocial rehabilitation setting and/or healthcare setting

Desired / Preferred

• Qualify as a Mental Health Professional:
  • A person licensed as a Mental Health Professional (LICSW, LPCC, LMFT)
    • OR
• Qualify as a Clinical Trainee
  • A person with a Master's Degree from an accredited college or university and
  • On a licensure track / pursuing licensure (LICSW, LPCC, LMFT)

C. Other Position Requirements:

• Must be ambulatory and able to negotiate stairways
• The ability to lift and carry up to 25 pounds (e.g., grocery bags or client belongings, etc.)
• A valid MN Class ‘D’ Driver’s License, reliable vehicle, satisfactory driving record and necessary insurance
• CPR / First Aid Certification, or ability to attend a course paid by Guild within 90 days of employment
• Must not be actively receiving services from Guild and must not have received services within the last two years

D. Working Conditions:

This position works at our Guild South location. It has the potential to come into contact with bodily fluids and/or communicable diseases.

About Guild

With a focus on five key values of Empowerment, Dignity, Collaboration, Innovation, and Perseverance, Guild works with those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing. By looking at the holistic wellness of each client we serve, we can facilitate healing, growth, and new quality of life.

Benefit Highlights

• 10 paid holidays and 26 days accrued PTO during your first year, increases with company tenure.
• Multiple health insurance options for individual, family and domestic partner.
• Guild offers dental and eye coverage, FSA and HSA accounts- Guild Contributes $1200-$3600 annually to employee HSA.
• Guild offer Employee Assistance Program (EAP) to employees.
• 403 (b) Retirement Savings Plan with an employer- match after your first year.
• Employer paid Short & Long-Term Disability Insurance & Life Insurance.
• Cell phone, laptop computer, and Wi-Fi provided for all community-based staff.
• Robust onboarding process, ongoing in-house training and training budget for continuing education.
• Licensure supervisor available.
• Mileage reimbursement for community-based programs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)