Store Greeter

GULF COAST HARDWARE, LLC
Rockport, TX Full Time
POSTED ON 9/29/2024 CLOSED ON 10/28/2024

What are the responsibilities and job description for the Store Greeter position at GULF COAST HARDWARE, LLC?

We are a customer oriented retail business. We offer only full time positions to individuals that can meet the requirements of the job and are enthusiastic, energetic, honest, hardworking, customer friendly, team oriented, happy, smiling individuals who enjoy making others feel the same as they shop at their local Ace Hardware

Our full time team members will receive benefits including medical, dental, vision, life insurance 401k, and bonuses.

General Summary
The Greeter is responsible for greeting our customers and creating positive customer interactions.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service
  • Project a positive representation of Gulf Coast Hardware.
  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as associates.
  • Answer and monitor all calls and pages promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
Front End Appearance and Upkeep
  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.
  • Perform all other duties as assigned.
Education/Training

High School or GED equivalent.

Experience

Cashier experience preferred. Customer service experience preferred.

Physical Demands

Standing, walking, lifting (up to 80lbs) and climbing.

Salary : $21,800 - $27,600

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