Director, Business Intelligence

Summary

GumGum is a global technology and media company specializing in contextual intelligence. For over a decade, we have applied our proven machine learning expertise to extract value from digital content for the advertising industry. The company’s contextual advertising engine, Verity™, comprehends the meaning of text, images and video online, allowing marketers to safely and precisely place ads where people are most engaged. Combining that contextual targeting and brand safety intelligence with proprietary high-impact ad formats, GumGum’s advertising solutions deliver industry leading efficiency, accuracy and performance.

The Director of Business Intelligence is a critical role within GumGum and is responsible for leading a medium sized geographically dispersed team of Analysts across the US to deliver on needs for a disparate set of functions across a global organization. This role has a significant people leadership responsibility, required to be a systems and process architect and required to work within a complex matrixed organization of stakeholders.

As a Director of BI, you will work very closely with senior leaders of Marketing, Finance, Sales, Operations, Programmatic and Publisher Development and reports to the Senior Director of Programmatic. The role is internal facing, but will need to strategize how the work that is done impacts clients both on the supply and demand side.

Please note, GumGum is only open to hiring remote candidates who are residents in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NY, OH, OR, PA, TN, TX, UT, VA, WA, and MN.

Responsibilities

• Oversee GumGum’s Business Intelligence team, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
• Drive effective recruitment, onboarding, professional development, performance management and retention of BI team members
• Translate strategy into actionable goals for performance and growth helping to implement division wide goal setting and performance management. 
• Ensure team members are having the best possible GumGum experience by inspiring managers and holding them accountable to deliver meaningful feedback and coaching to their teams, evidenced by regular feedback requests, 1:1’s, quarterly reviews and recognition. 
• Ensure processes and systems are well documented, maintained and drive scalable growth.
• Team lead in helping develop and implement new processes and procedures within and across the operations department
• Oversee ongoing improvement of systems in place to increase yield, network growth and platform performance by turning data into insights to drive business decisions
• Learn and teach new database and analytics language capabilities to expand the technical skillset of our team (and company)
• Translate work and analysis into presentations or dashboards that are impactful, actionable and meaningful to various stakeholders
• Meet regularly with Senior Leaders and Executives to make sure needs are being addressed

Minimum Qualifications

• BA/BS degree in Computer Science, Statistics or similar work experience is preferred
• 8-10 years of experience in Business Intelligence or Analytics with a preference for work in Digital Media is required
• Experience as a strong operational leader, using both performance metrics and people leadership to deliver commercial results
• Ability to lead a medium sized geographically dispersed operational team working across multiple timezones
• Ability to operate autonomously and within general direction
• Ability to effectively delegate and professionally grow direct reports
• Extreme attention to detail
• Excellent written and verbal communication skills
• Intermediate PowerPoint, Excel and Word skills
• Experience with Data Visualization tools such as Looker or Tableau
• Proficient with online advertising terms, concepts, and revenue models
• Diplomatically manage various stakeholders across several departments and senior level positions 
• Ability to balance competing demands in a high pressure environment to deliver on necessary deadlines
• Highly self-motivated team player
• Is actively curious to learn 
• Ability to remain calm and diplomatic under pressure
• Self organized and proactive
• Ability to speak up and bring up potential new ideas, processes and procedures in a senior level environment while pragmatically delivering end-to-end on those initiatives

Benefits & Perks

• Medical Coverage including 100% premium coverage for employee spouse/family 
• Vision Coverage including 100% premium coverage for employee spouse/family
• Dental Coverage including 100% premium coverage for employee spouse/family
• Flexible Spending Account (FSA)
• Employer-Matched 401(k) Retirement Plan
• Life Insurance and AD&D
• Business Travel Accident Insurance
• Short-Term and Long-Term Disability 
• Stock Incentive Program (role dependent)
• Paid Parental Leave - Birth parents can receive up to 16-18 weeks for birth recovery and baby bonding. Non-birth parents can receive up to 10 weeks for baby bonding
• Transitional Return-to-Work Schedule 
• Modern Family Support: Cleo App
• Employee Assistance Program
• Legal and Identity Theft Protection
• Student Loan Repayment Assistance
• WFH Stipend 
• Wellness Reimbursement 
• Flexible Time Off 
• Veterinary Discounts
• WeWork Monthly Pass
• Pet friendly organization - We love our fur babies! Check us out on Instagram @dogsofgumgum
• Incredible work/life balance with a collaborative and friendly work space
• A team that has transitioned to remote work impressively, and remains highly collaborative and connected
• GumGum Gives Back volunteering opportunities
• Virtual company events and (optional) in-person celebrations
• Virtual monthly team bonding events
• Anniversary recognition and awards

Career & Development Focus

• Ongoing learning and development for education opportunities such as webinars, books, classes, relevant conferences and events
• Opportunities to pursue business related side projects and yearly Hackathon
• Highly encouraged to contribute to open source software, including our own open source software
• Environment of learning from peers, including meetups, presentations and blog posts
• Opportunity to work with cutting edge technology
• Life Skills sessions - geared towards the whole life/ health / person
• Leadership Bites Dinner Series - connecting current and future GumGum leaders over great food and meaningful conversation 
• The VOICE Coalition - through our council committee, The VOICE Coalition’s mission is to build an equitable, supportive, and inclusive culture where all voices are heard and all differences are celebrated through thoughtful, engaging, and authentic programming and community involvement. We’ve created awareness and appreciation for our employees through Hispanic Heritage month, Women of GumGum, Asian Pacific American, GG Pride, etc.

Optional return to office: Our big vision for our futuristic “Farmhouses” in 2022!

• Offices will now be referred to as the “GumGum Farmhouse” -- a futuristic space centered around a bigger purpose: flexibility, sustainability, community, and growth!
• GumGum will continue to be a flexible/remote-friendly environment, however, offices will reopen in 2022 for any employees who choose to come in to collaborate, participate in an event, host your clients, contribute to our growing of plants/herbs/vegetables/etc.

Our Values…

Thoughtful…We listen to understand different perspectives, show everyone respect, and relentlessly seek solutions for our clients (internal and external)

Agility…We are quick, nimble, and change direction gracefully, while maintaining control.

Grit…We bring energy and perseverance to everything we do.

Our Culture…

GumGum expands globally! Our company recently acquired JustPremium, a European-based company that utilizes creatives as a means to develop digital environments. JustPremium’s rich media is one of the largest in the world, and brings forward higher performing ads that adds value to GumGum’s already thriving contextual intelligence. With this acquisition, we now have 375 employees globally, as well as new market expansion including Germany, France, Spain, Netherlands, Belgium, Sweden, Denmark, and Mexico. Together we will become the most powerful global solution for a cookieless future through contextual technology and high-impact creatives.

GumGum recently earned LA’s Best Places to Work Award in 2021 by BuiltInLA, and Inc. Magazine’s Best Places to Work in 2020 and it’s no surprise why. With company-sponsored social hours, annual holiday celebrations and on-site gatherings, GumGummers enjoy a fun, creative and collaborative workplace. We provide ourselves on our strong track record of giving employees the autonomy and support they need to succeed. 

Check us out on Instagram: @gumgum