Housekeeping Manager

We are looking for an experienced Hotel Housekeeping Manager to lead our housekeeping management team. If you are detailed-oriented, proactive, and quality-driven, we encourage you to apply.
In this role, you will be responsible for supporting the housekeeping department. The position will implement Gurney's Brand standards and policies to ensure our property runs efficiently and has consistent cleanliness outcomes. This role is also the ultimate cheerleader for one of the biggest departments within our team. You will keep our teams motivated to provide luxurious service to our guests by being adaptable, present and engaged!
We provide the necessary training and appropriate tools to help you grow and earn the opportunity to advance your career.

Responsibilities:

• Interview, hire, train, recommend performance evaluations and resolve problems for direct support. Alternately recommend discipline and/or provide open communication for associates.

• Provide clear direction to team in assigning duties and in relation to brand expectations and workflow

• Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by the hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, meeting rooms, etc.

• Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget.

• Establish and maintain adequate supplies for the efficient operation of the hotel.

• Manage labor cost by reviewing monthly labor, review occupancy for staffing needs, and balance hours billed in relation to hours worked. Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor Monitor house count and recommend staffing adjustments.

• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for associates, and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication

• Plan and conduct staff meetings. Attend various other related leadership meetings to obtain and disseminate pertinent information.

• Evaluate the condition of furniture, fixtures, decor, public spaces, etc. Make recommendations and assist in the coordination of rehab projects.

• Strategic planning for the efficient management of the department.

• Daily review of HotSOS Scores and develop Actions plans for continual improvements.