Executive Operations, Legal

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

The executive operations team at Gusto is the heart of our company’s business operations and activities and the soul that keeps our organization moving forward.  They anticipate the needs of their leaders and help them stay focused on vital priorities by resolving operational and administrative issues before they arise. They move quickly with the changing environment and are up to date with the latest Gusto products and services and have a deep passion for the small business customer we serve. They also use that knowledge to strategically support their team's projects. In addition to being organized and analytical, they possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.

Administrative jobs at Gusto are staffed by organized and dependable people driven by a common company goal: to help us accomplish our mission of creating a world where work empowers a better life, starting right here in our own company. Working behind the scenes, the team makes a significant impact on the people they support as well as on Gusto teammates and members around the country. The team is adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all individuals in the organization.

We are looking to add to our team an experienced, energetic and creative Executive Assistant to provide administrative support to our new General Counsel, Alyssa Harvey-Dawson.

What it is like to Work with Gusto

Here’s what you’ll do day-to-day:

• In close coordination with the full executive operations team and the biz insights & operations team, provide critical support including management of the COO’s: 
  • Calendar: Be the mastermind in control of an intense calendar and travel plans, securing all ground and air travel, booking hotels, drafting daily itineraries, and other additional travel tasks as needed
  • Meetings: Contribute to Gusto leadership meetings and offsites by assisting with the production of materials and pre-reads, taking notes, and tracking action items.
  • Communications: triage inboxes and help prioritize responses, ensuring fast response time to customers, employees, investors, and other key stakeholders
  • Budget and expense management as needed
  • Commitments: Partner with COO to track key project milestones as well as progress against personal, team, and company goals/targets
  • Innovation: Establish new—and improve existing—administrative systems and processes.
  • Events: Event planning, including assisting with small and large department celebrations, team off-sites, internal events, meetings, after hours events

• Maintain and facilitate partnerships with other Executive Operations members and teams
• Be a cultural ambassador and liaison for COO, maintaining a strong pulse on life and relationships inside and outside of Gusto
• Help us scale growth, service, and the Gusto community as effectively and efficiently as possible, in a way we are proud of where everyone feels safe, welcome, and valued

Here’s what we're looking for:

• 7 years of C-level Administrative Business Experience
• Possess a great deal of common sense, independent initiative, flexibility, and problem-solving skills: Savvy problem solving with the ability to see the big picture and “find a way”
• Consummate professional:  Maintains a high level of tact, diplomacy, and confidentiality 
• Positive attitude and team player who stays calm under pressure: especially when faced with changing responsibilities and competing priorities (and change is the one constant at Gusto!)
• Outstanding organizational skills: Incredibly organized and detail-oriented, able to prioritize multiple assignments, strong scheduling and travel coordination skills
• Excellent communication skills: ability to effectively communicate and collaborate with a diverse range of people and job functions
• Proficiency with Google Suite (Gmail, Calendar, Drive, Docs, Sheets, etc)
• Belief that no contribution to the team is too big or too small: we are here to serve our customers and build the best company we can so we all do whatever that takes
• Willingness to go the extra mile: Independent thinker who thrives on problem solving. In overwhelming situations, this person knows how to prioritize, delegate, then proactively follow up
• Project Management Experience: Ability to serve as a project lead from conception to completion
  • Bonus: Knowledge of process, project, and program management theory and practices

Our cash compensation amount for this role is targeted at $114,000 - $141,000/year in New York City. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us.

Our company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com.