Field Services Technician

GWI

Field Services Technician

Readsboro, VT Region

GWI is seeking a Field Services Technician will perform customer facing functions that primarily include the installation of fiber optic drop cables, optical network terminals, wireless gateways and voice services for residential customers.

Requirements of the Field Services Technician:

· Valid driver's license with the ability to pass and maintain DOT medical examination.

· High School Diploma, or equivalent.

· One year of relevant field experience or an equivalent combination of education and experience in telecommunications.

· Certified Fiber Optic Technician (CFOT), training provided.

· Must have the ability to distinguish colors (required for fiber optic cable splicing).

· Flagging certification is required, training provided if needed.

· Able to speak effectively and professionally to customers and peers.

· Field data collection and data entry skills using a smartphone or tablet.

· Experience working on extension ladders and with hand tools and power tools.

· Ability to follow and understand organizational installation standards.

Benefits:

· Pay range $20-30/ hour, depending on experience.

· Medical, Dental, Vision options

· PTO, Vacation, Paid Holidays

· 401K

· Company provided vehicle

Responsibilities of the Field Services Technician:

· Installing new Fiber Optic drop cable and fiber enclosure.

· Fusion Splicing fiber optic cable at fiber enclosure (side of home).

· Installation and configuration of fiber optic network terminal (ONT) and associated data services.

· Installation of customer facing Wi-Fi router/gateway.

· Installation of residential voice services.

· Troubleshooting in-home issues with wireless networks managed by the organization.

· Identifying signal impairments beyond the scope of the installation (limited to multiport service terminal), to be repaired by L3 Technicians.

· Perform flagging duties as required to facilitate Fiber Optic Cable Installation or repair.

· Participate in a rotating on-call schedule for emergency dispatch situations.

GWI is a company that builds the 21st century infrastructure which communities depend on to conduct their lives and grow their economy. We have been on Maine’s Best Places to Work List for 4 years running. A Certified B Corporation, GWI’s networks are infused with their DNA of network reliability, neutrality, privacy, and security. These networks are vital for everyone; digital inclusion is a fundamental goal. Every day, GWI measures their performance not just on profit but on the positive impact their network has on the communities they passionately serve.

NO PHONE CALLS OR RECRUITERS, PLEASE

GWI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work setting:

• In-person

Application Question(s):

• What is your personal email address?

Ability to Commute:

• Readsboro, VT (Required)

Work Location: In person