We’re looking for a Salesforce Administrator to join us here at GWI. Not just any Salesforce Administrator though. Someone ambitious and genuine, who works best in the midst of a collaborative and forward-thinking team. That’s because as a GWIer you’ll be immersed in the fast-moving world of data tech. We think big to make an impact, we think big, we’re not afraid to ask why and we always show respect. Those values are what got us where we are today, and they’re a big part of what we’re looking for in you.

About the job

As a Salesforce Administrator, you’ll be supporting the Global GWI team in maintaining and enhancing our CRM and administering our sales operations tools. You’ll report into the lead Salesforce Administrator to own data accuracy, efficiency, and ongoing optimization of Salesforce.com for the sales team. You will be involved in a wide range of projects and will have the opportunity to make an impact within the wider revenue team by helping us improve our CRM to drive efficiencies across the revenue team (e.g. minimise  time syncs and improve data quality).

What you’ll be doing

• Provide daily support on reports and dashboards to the global sales team members in order to facilitate fast and efficient sales processes.
• Analyze existing processes, fields and layouts and configure changes inline with Salesforce best practices when necessary
• Modify and scale existing processes to support more users and new business requirements
• Ensure all new features are thoroughly tested pre-deployment and train users on improvements as well as providing them with written documentation and training videos.

About you

First things first, as a disruptor in the global market research industry, we haven’t come this far without entrepreneurial spirit and a get-up-and-go attitude. So if you think we’ll see that in you, then you’re already halfway there. Here’s the rest of what we’d like you to bring to the table.

Technical 

• Strong understanding of the Salesforce platform, with the ability to build custom apps, objects, fields, and processes
• Extensive knowledge of Salesforce’s automation capabilities and best practices, including flow, process builder, and order of operations required
• Salesforce Administrator Certification and proven experience with Salesforce administration,with a solid track record of deploying Salesforce changes and improvements at the enterprise level.

Competencies

• Exceptional critical thinking, analytical, and problem-solving skills with a strong drive to seek resolution to issues, you’ll be responsible for maintaining data accuracy, integrity and standardisation.
• Experience working cross functionally with stakeholders, you’ll be supporting a global team of 200 revenue team members and working closely with the wider Sales Excellence team as well as other departments across the organization (finance, legal, operations, marketing etc).
• Ability to work independently in a fast-paced environment, you’ll be supporting a rapid-growth dynamic sales team and will be tasked with assessing  and implementing new requirements
• Familiar with Sales tools and integrations, you’ll be tasked with providing support on key projects, where necessary

Our benefits

Great benefits make a big difference. Not just to employees, but to the whole vibe of a business. That’s why when you work for us, you’ll enjoy a full spectrum of generous perks, rewards and office benefits - all in line with Covid-19 guidelines of course.

• Competitive salary and [unrivalled commission plans/performance-based bonus]
• 23 PTO days and an extra duvet day for a time when you really need it
• Flexitime and a great work-life balance (don’t just take our word, check out Glassdoor!) 
• Allocated shares according to GWI’s share scheme 
• A range of discounts and freebies
• LinkedIn Learning and ongoing Learning and Development opportunities
• Health insurance at only a $1 a month, plus dental and vision insurance
• Pre-tax commuter benefits
• Automatic 401k enrolment
• A well-stocked kitchen and breakfast options galore (some healthy, some not so healthy) - should you wish to attend our offices, while observing Covid-19 guidelines
• Holiday and summer parties, trivia nights, happy hour drinks and more
• Early finishes on Friday

Who we are

GWI was founded with the knowledge that understanding your audience is really important for business. When you know who you’re speaking to and why, you can create content and campaigns that stand out to the people that matter.

Through our global online survey, we gather data on the behaviour and perceptions of consumers across the world. This provides businesses with deep, actionable insights on their audience, revealed from data they trust.

It’s been going well, too. Since launching in 2009, we’ve become one of the UK’s fastest growing target audience companies. We’re not about to stop growing any time soon. As a business, we’re on a mission to re-engineer data-driven marketing, and we’re on the lookout for talented people to join us.

Diversity & Inclusion

Imagine if our data came from just one kind of person. We’d get a very nuanced view of the world. And we definitely wouldn’t have got off the ground as a business.

We’re so lucky to live in a society where differences are celebrated – so we’d expect nothing else from our teams. In fact, the GWI office is as diverse as our global data, it’s really important to us that it stays that way. That means whatever your race, religion, sexual orientation or gender, this is a place to feel at home, express yourself freely and make your mark.

#li-hybrid