Sales Operations Analyst

We’re looking for a sales operations analyst to join us here at GWI. Not just any sales operations analyst though. Someone ambitious and genuine, who works best in the midst of a collaborative and forward-thinking team. That’s because as a GWIer you’ll be immersed in the fast-moving world of data tech. We think big to make an impact, we zero in on what matters, we’re not afraid to be real and we always show respect. Those values are what got us where we are today, and they’re a big part of what we’re looking for in you.

About the job

As a Sales Operations Analyst you will be part of the Sales Excellence team and a key business partner to our Global Commercial Sales team. The ideal candidate will be data driven, system savvy, intellectually curious, a fast learner, detail oriented and able to move quickly while keeping focused on high impact projects with limited direction and supervision. Equally important, this individual will also be able to communicate effectively with sales leadership and senior executives across multiple departments.

Key responsibilities will include, but are not limited to:

• Help formalise, automate, and expand our reporting capabilities including regional and product performance reviews, forecasting, pipeline, rep performance etc.
• Present findings and insights to operations leadership and GTM executives.
• Identify areas to improve processes, data quality, and system serviceability (Salesforce and other tools); work cross-functionally to drive enhancements.

About you

First things first, as a disruptor in the global market research industry, we haven’t come this far without entrepreneurial spirit and a get-up-and-go attitude. So if you think we’ll see that in you, then you’re already halfway there. Here’s the rest of what we’d like you to bring to the table.

The essentials:

• Operational experience in a high growth SaaS company with a focus in supporting a distributed Sales team.
• Proven ability to build relationships with cross-functional business partners.
• A demonstrated record of developing initiatives that impact productivity.
• The ability to deeply interrogate and manipulate data, the confidence and curiosity to understand the implications of the results, and the ability to recommend and present solutions to senior stakeholders.
• Exceptional quantitative and MS Excel skills (i.e. sumifs, index/match and vlookup, table formulas).

Nice to have:

• Salesforce mastery: complex dashboards & reports, custom report types, calculated fields, workflows.
• Experience across a range of industry verticals
• Ability to operate in a fast-paced environment, while maintaining focus on detail
• Perspectives and backgrounds we don't already have onboard: we value new viewpoints and ideas.

About the benefits

Great benefits make a big difference. Not just to employees, but to the whole vibe of a business. That’s why when you work for us, you’ll enjoy a full spectrum of generous perks and rewards.

• Competitive salary and bonus structure
• 25 days annual leave and Christmas office closure days on top
• Flexitime and a great work-life balance (don’t just take our word, check out Glassdoor) 
• Simplyhealth cash plan for everyday healthcare
• Auto-enroll pension plan with GWI matching up to 4%
• Perkbox for a range of discounts and freebies, including mobile phone insurance 
• Cycle to work scheme and commuter season ticket loan
• Commit a working day to charity each year
• 3.30pm finish on Fridays during summer and 4.30pm finish the rest of the year
• A well-stocked fridge, plenty of snacks (some healthy, some not so healthy) and daily fresh fruit deliveries
• Christmas and summer parties
• Regular social activities, including free yoga, cheese and wine evenings and team outings

About us

GWI was founded with the knowledge that understanding your audience is really important for business. When you know who you’re speaking to and why, you can create content and campaigns that stand out to the people that matter.

Through our global online survey, we gather data on the behavior and perceptions of consumers across the world. This provides businesses with deep, actionable insights on their audience, revealed from data they trust.

It’s been going well, too. Since launching in 2009, we’ve become one of the UK’s fastest growing target audience companies, consistently renewing over 98% of our client base and doubling in size and revenue year-on-year. Our survey now represents more than 2 billion connected consumers, creating over 40,000 data points for clients including Twitter, Google, Spotify, WPP and Omnicom Group.

We’re not about to stop growing any time soon. As a business, we’re on a mission to re-engineer data-driven marketing, and we’re on the lookout for talented people to join us.

About diversity and inclusion

Imagine if our data came from just one kind of person. We’d get a very nuanced view of the world. And we definitely wouldn’t have got off the ground as a business. We’re so lucky to live in a society where differences are celebrated – so we’d expect nothing else from our teams. In fact, the GWI office is as diverse as our global data, and it’s really important to us that it stays that way. That means whatever your race, religion, sexual orientation or gender, this is a place to feel at home, express yourself freely and make your mark.