What are the responsibilities and job description for the Client Support Specialist position at GX Engagements?
Job Overview
Do you love cultural events and engagements? If so, you’ve found the right opportunity for you! We are hiring for Client Support Specialists. If you are passionate, reliable, and eager to serve we have the perfect opportunity for you! Don’t hesitate to apply.
Responsibilities for Client Support Specialist
- Establish and maintain good rapport with clients by using positive language and anticipating their needs upon arrival at masquerade (mas) camp
- Respond professionally to incoming client inquiries in person
- Maintain an updated knowledge of the company’s products and services
- Accurately process client’s orders, confirming their identity and all items in their order is accurate and accounted for
- Explain simply and clearly in response to client questions and check for client understanding and acceptance
- Recommend new products or services
Qualifications for Client Support Specialist
- 2 years of previous customer service experience a plus
- Friendly and welcoming manner with clients and other members of the committee team
- Knowledge of the company’s goods and services
- Familiarity with use of an iPad and technology software programs
- Ability to explain the masquerade experience in a clear, simple manner to clients
- Strong command of written and verbal English
- Excellent organizational and multitasking skills
- Ability to maintain a calm and polite manner in stressful situations
- Willingness to cooperate with clients and the company’s management team to resolve any issues that may arise
Job Types: Part-time, Temporary
Pay: From $1.00 per hour
Schedule:
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- Miami, FL 33126: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
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