What are the responsibilities and job description for the Field Service Technician position at Gym-Worx?
ABOUT US
Gym-Worx is a leading fitness equipment repair, maintenance and installation service provider of residential and commercial fitness equipment. Gym-Worx is certified and contracted through all major manufacturers and currently services Louisiana, Mississippi, Alabama, Arkansas, Tennessee, and Florida. Gym-Worx provides services for industries including but not limited to hotels, condominiums, hospitals, universities, military, and many others.
As the Company continues to grow, we are looking for passionate and results-driven individuals to become part of the Gym-Worx team. Join us! We are a company on the move.
THE ROLE – FIELD SERVICE TECHNICIAN
We are searching for a Field Service Technician who will thrive in a fast-paced independent work environment. As a Gym-Worx field technician, you will be on the front line of helping us maintain our reputation as best in class repair, maintenance and installation service provider to our customers.
RESPONSIBILITIES AND REQUIREMENTS
- Drives company-owned vehicle to and from Gym-Worx or remote location to customers’ locations.
- Performs preventative maintenance services on fitness equipment on a routine basis.
- Repairs equipment expeditiously via skillful diagnoses and troubleshooting.
- Responds to customers’ needs in a friendly, supportive, and timely manner.
- Communicates job progress in a timely fashion to supervisor and customers.
- Communicates clearly both orally and in writing
- Completes service reports in a clear and precise manner.
- Uses every opportunity to promote Gym-Worx to existing and potential customers.
- Occasionally required to manipulate or lift awkward or heavy equipment
- Experience maintaining and repairing fitness equipment is preferred, but not required. Full training provided.
OUR IDEAL CANDIDATE
- Minimum 3-years of experience repairing and maintaining mechanical equipment
- Sales Experience including management of customer accounts
- Minimum 3-years of experience working with a digital multi-meter.
- Good communication skills to earn customer’s rating of excellent customer service.
- Strong work ethic and reliable performance in reporting on time to various customer locations.
- A clean and valid driver’s license with the patience and ability to drive long distances when required.
- The ability to work both independently and as part of a team.
Job Type: Part-Time to Full-time
Benefits:
- Paid Time Off
- Company Vehicle
- Company Provided Tools
- Company Provided Ipad
- Flexible Scheduling with the ability to work on occasional Saturdays, Sundays
- Uniforms
- Training
- Sales Commission
- Opportunities for Growth within the Organization
Schedule:
- 8–12-hour shift
Experience:
- Fitness Equipment Repair Experience is a PLUS
- Repairing/Maintaining Mechanical: 3 years (Preferred)
- Digital Multi-Meter: 3 years (Preferred)
- Basic Knowledge of Tools
- Must be able to lift 50 lbs. or more
Work Location:
- Many Locations
Job Types: Full-time, Part-time
Pay: $19.00 - $27.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Overtime
Supplemental pay types:
- Bonus pay
- Commission pay
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: On the road
Salary : $19 - $27