Content Editor

What you'll do...

JOB SUMMARY
The Learning Producer, Content and Editorial at H&R Block is responsible for the grammatical, layout, technical, and design review of training for all H&R Block associates, including tax professionals, field leadership, and corporate associates in a variety of functions (Global Consumer Tax, Marketing, People & Culture, Product Engineering, Client Support, Information Technology, etc.). They will also be asked to learn skills related to administration of our eBook platform, Inkling.

Learning Producers exhibit high levels of organization, project management skills, attention to visual, written and technical details, and enthusiasm working across organizations. They are straightforward, and their focus is customer-centric.

The H&R Block Talent Development and Learning Enablement team is responsible for training associates across all areas of the company. The department creates content in a variety of formats, ensuring instructional design integrity throughout the content lifecycle.

The Learning Enablement team focuses on multiple disciplines, including: Interactive Development, Product Development, Content and Editorial, Video Production, and Web Development. This position focuses on the Content and Editorial function.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviews all training and other assigned materials for grammar, punctuation, branding guidelines, and formatting set forth in our Global Writer's Guide, checks for correct terminology, accuracy of cross-references, accuracy of URLs/phone numbers, ensuring content meets H&R Block standards and programmed instruction criteria to satisfy the needs of learners.
  Performs technical reviews of online courses to ensure complete functionality of the training. Helps writers to develop their writing and proofreading skills. Offers occasional internal workshops, newsletters, and learning opportunities to the department on research, writing, and editing skills, as necessary.
  Offers technical support on development platforms and tools. Collaborates with department associates to ensure consistent quality of instructional materials and to determine interim dates for specific projects.
  Makes recommendations for changes/additions to training programs based on personal observation and field input
• Supports learning production functions such as video, interactive, web, and data presentation with an emphasis on storytelling, building narratives, and engaging learners.
• Works with writers to establish project schedules. Ensures that assigned projects are completed on or before established deadlines.
• Takes part in professional development activities as recommended. Expected to grow into additional responsibilities and disciplines related to our mission.
• Performs production tasks related to creating and publishing eBooks.
  Other duties as assigned.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS

• Education: Bachelor's degree in English, Education, Journalism, or related field, or an equivalent combination of education and experience.
• Work Experience: Minimum of two to four years' experience in editing, instructional design, adult education, or a combination/equivalent experience.
• Work Experience: Effective oral, written, and interpersonal communication skills.
• Preferred Additional Work Experience: Ability to handle multiple tasks and projects simultaneously, and to establish priorities, organize, and plan work.

QUALIFICATIONS

• Must be a skilled editor (grammar, punctuation, style, and reading level), and be able to provide straightforward feedback to business partners.
• Must be able to learn company standards and review for formatting, branding, and all other content standards.
• Must be experienced with Word, PowerPoint, Excel, and able to learn working with tools including our eBook platform and reviewing in ReviewLink. Some HTML background or software development background a plus.
• Must have excellent time management and project management skills.
• Must be curious and willing to learn new skills and become proficient with new technology. Ability to work with web applications and Microsoft desktop apps is a plus.

PREFERRED ADDITIONAL QUALIFICATIONS

• A minimum of four years' experience in proofreading, editing, adult education, or related field(s), with a strong focus on improving the user experience.
• Experience and understanding of Windows-based PC computer systems. Proficiency in digital platforms, eBook development tools, MS Word, Excel, and PowerPoint. This will enable the editor to format content based on the software that the writers use to develop.

What you'll bring to the team...

Education:

• Bachelor's degree in a related field or the equivalent through a combination of education and related work experience.

Work Experience:

• 3 years Minimum related work experience

About H&R Block...

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

Sponsored Job
#reallymh #hrbjob