What are the responsibilities and job description for the Project Manager position at H2I Group?
H2I Group specializes in building schools, science labs, hospitals, research centers, and more. We believe safe, thoughtfully designed spaces are essential for human health and community well-being because they foster motivation, curiosity & play. We use state-of-the-art building materials, hire the best contractors & partner with the most reputable suppliers in the industry. We build up communities. Come grow with us. #H2IStrong
Our Website: https://h2igroup.com
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Job Summary:
The Project Manager is the primary contact for the customer. They act as a business manager within the company; proactively manage orders which are assigned from the point of initial design through the expiration of the warranty in accordance with published best practices, policies, and procedures to successfully meet department and company goals.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily, with or without accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions:
- Manage projects/orders assigned by Regional Operations Manager.
- Manage for a positive customer experience.
- Maintain expected profit levels.
- Order Entry, ensuring projects are entered accurately and in a timely manner.
- Confirm all submittal materials are produced accurately to specification and/or customer expectations, while making sure the submitted items match what was quoted.
- Maintain open communication with all parties involved in the project. Providing timely, professional written responses to customers inquiries concerning product, schedules, installation, conflicts problems, vendors, etc., as may be required.
- Ensure vendors on any given project are fulfilling their obligations to H2I Group, Inc, and our customers, while maintaining a professional working relationship with them. Ordering vendor products required per current company processes.
- Develop & coordinate schedule to ensure projects are completed on time. Including but not limited to product delivery, installation (either in-house or with subcontracted installers), production keeping in mind lead times, site meetings, punch list, phasing, etc.
- Prepare and submit necessary change orders reflecting the change of cost/sell price relative to a customer’s request for additions, deletions, and/or modifications, while up-selling whenever possible.
- Promptly removing any obstacles or hindrances which prevent timely collection of monies from customers. Forecasting. Communicate billing schedule, assist in creating schedule of values and determine taxable products/dollar amounts with our Accounting team. This includes approving vendor invoices for payment promptly.
- Attending site meetings when required (dependent on project) and maintaining customer relations with site coordinator and other trades.
- Review, understand and manage projects in accordance with terms and conditions provided on project contract documents.
- Participate in various negotiations with customers, architects, and sub-contractors to protect company interests.
- Work with the Sales team to develop and nurture new and existing clients.
- Attend internal/external training opportunities.
- Perform internal/external training relative to other employees as may be required.
- Travel to job sites to inspect work and participate in various meetings such as Trade Coordination meetings, Company presentations, and Installation Coordination meetings as required.
- Develop necessary internal and external relationships to successfully manage projects to meet or exceed customer expectations.
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Work with Regional Operations Manager to develop programs for improving/enhancing processes with H2I Group, Inc.
- All employees are responsible for complying with company procedures and safety requirements including reviewing work area daily for potential safety and health hazards, reporting potential hazards to their supervisors as well as reporting any work-related injuries or illnesses to their supervisors as well.
- Additional activities as may be assigned by Regional Operations Manager.
Qualifications:
Required:
- Degree in related field and/or practical work experience.
- Strong technical and organizational skills in addition to excellent written and verbal communication skills, in a professional environment.
- Solid interpersonal, negotiation and communication skills.
- A high level of integrity, professionalism, dependability, enthusiasm, and ethical judgement.
- Strong quantitative analysis and critical thinking skills.
- Ability to learn the specification and technical details of the products Haldeman-Homme, Inc distributes as well as those of our competition.
- Maintain an organized and clean workspace.
- Foster positive teamwork relationships with vendors and fellow employees.
- Self-motivated.
- Must be authorized to work in the U.S. without Visa sponsorship.
Physical Requirements:
- While performing the duties of this job, the employee is frequently required to sit, hear, and speak to use the telephone and to communicate with individuals both inside and outside the organization.
- Effectively communicate and follow oral and written instructions, and possess arm, hand, and finger dexterity to use when reaching, handling, grasping, or using a keyboard.
- The employee is regularly required to sit, walk, and stand.
- The employee may occasionally lift and/or move up to 20 pounds.
This job description does not necessarily include all job functions and responsibilities. Employees may be asked to perform other additional related duties and tasks. Management reserves the right to revise and update job description at any time.
Haldeman-Homme Holdings, Inc. and its subsidiaries are proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.