What are the responsibilities and job description for the Network engineer position at Haavia, Inc?
Job Description
As a Network Operations Engineer, you will:
As a Network Operations Engineer, you will:
- Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc.
- Manage operational network maintenance activities and implement changes
- Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
- Assist with root cause analysis of incidents
- Assist with periodic network reviews and analysis
- Help with establishment of operational procedures & support documentation
- Review, track and update network operations policies, standards and documentation
- Assist with development of the network management platform adoption, configuration and tuning
- Complete Daily network checks and operational handover duties
- Participate in shift rotation coverage
- 5 years' experience in IT infrastructure operations/support role
- Knowledge of network routing and switching technologies and routing protocols
- Experience with various Cisco equipment (routers, switches)
- Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
- Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
- Formal technical certification such as CCNA/CCNP
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