What are the responsibilities and job description for the Service Center Manager position at Habasit America?
The Position
This position is responsible for managing the daily operational needs of the hub regarding materials management, fabrication and assembly operations.
The main responsibilities are:
- Manages and directs all operations to support sales demand
- Responsible for manufacturing policies/practices with regards to materials usage, shipping and receiving, capacity planning, production scheduling, safety, customer satisfaction, employee relations and performance measures
- Establishes operational standards for cost control, waste reduction, quality, safety, and on-time delivery
- Oversees expense budgets to ensure compliance with organizational expenditure requirements
- Manages and ensures employee training, development, and succession planning
- Manages assets to ensure proper maintenance, replacement and upgrades are completed in a timely manner
- Develops and manages relevant KPIs in accordance for business needs
Education and Experience
- BS/BA in industrial related field (preferred)
- 3 to 5 years of leadership experience in a service oriented operation (preferred)
- Experience managing a warehouse and maintaining inventory accuracy (preferred)
- Experience in "customer facing" and customer satisfaction ownership (preferred)
Competencies
To be successful in this role, candidates need to share our Core Values and have:
- General mechanical and electrical skills
- Basic computer skills and ability to perform ERP transactions
- Willingness to travel and support 24/7 service needs
- Good analytical and problem solving skills
- Shows leadership skills, has a high quality mindset and takes initiative
- Ability to collaborate across functions
- Highest standards of ethical behavior, complying with laws and rules
- Bilingual (Spanish) - preferred
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