Product Specialist

OVERVIEW OF THE POSITION:

Manages product marketing for products.

RESPONSIBLILITIES OF THIS POSITION:

• Accountable for daily product support including inquiries related to product information, part set up, cost and price verification, inventory checks, substitution recommendations and RMAs
• This position will support Habasit belting, machine, tools and parts
• Maintain and test system price updates and made to order pricing out of the configurator
• Approve special “competitive” prices or discounts
• Initiates product setup and maintenance of product data in IT applications and system and suggests ways to improve functionality
• Develops product related documentation and provides proactive communication of product information to Sales and Customer Care
• Provides internal product training upon request including disseminating application knowledge and competitive advantages
• Liaison to Sales and Logistics teams for product forecasting
• Helps to sell identified slow moving and obsolete material
• Provides input to portfolio analysis and supports requests for new products and enhancements
• Support local release of new products and enhancements following market launch process
• Supports long-term and annual business goals for product line within country and assist selling efforts at target accounts
• Dedication to professional development and achievement
• This position reports to the Head of Marketing and Technical Services; other duties as assigned

ESSENTIAL FUNCTIONS/COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements/preferences listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required – Associate’s Degree
• Required – Intermediate proficiency using all MS Office tools, especially Excel
• Required – At least three to five years of work experience in Marketing, Sales or Customer Care
• Required – Self-motivation, hands-on spirit
• Required – High attention to detail and good communication skills
• Preferred – Belting experience
• Preferred – Bachelor’s Degree