Store Volunteer Coordinator
Job Posting for Store Volunteer Coordinator at Habitat for Humanity Portland Region
Position: Store Volunteer Coordinator
Department: Volunteer Management
Reports to: Store Manager
Status: full-time; non-exempt
Level: C
Compensation: $20.43/hour to $24.90/hour; See Starting Salary Expectations section below.
About Us:
Habitat for Humanity Portland Region revitalizes neighborhoods, builds affordable and sustainable homes, and empowers families through successful homeownership. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International, a global home building movement and top private home builder in the country. By providing affordable housing, home repairs, skilled construction training, financial education, and volunteer opportunities, the organization has transformed millions of lives, helped stabilize communities and fostered economic vitality in the region. We believe that everyone deserves the opportunity to reach their full potential, and that starts with a stable and healthy place to call home.
We are intentional about building a healthy and thriving organizational culture and envision a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. We engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.
Habitat for Humanity Portland Region operates out of two offices (Hillsboro and NE Portland), three brick and mortar stores (Beaverton, Gresham and Portland), one warehouse (NE Portland), and construction sites in east and west Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego. Please visit our website and social media pages to learn more.
Note to Candidates:
We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices, we have removed educational and experience minimum requirements in order to focus on candidates’ abilities to excel based on the responsibilities of the position. We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.
Position Overview:
The Volunteer Coordinator focuses on volunteer program administration, engagement, and outreach for one of three local Habitat for Humanity ReStores. This individual works in tandem with both the Store Manager and the Volunteer Programs Team to ensure successful implementation of the volunteer program and programmatic goals at the store. The Store Manager provides day-to-day supervision and support; the Volunteer Programs Team provides programmatic instruction and staff development.
The Volunteer Coordinator empowers staff and volunteers to work diligently toward the goals and mission of Habitat for Humanity Portland Region by providing an excellent experience for our volunteers. The ideal candidate has a positive disposition and flexible attitude, is a team player and master problem-solver, and thrives on social interaction.
Responsibilities:
Volunteer Administration – 50%
- Manage volunteer profiles and review volunteer applications in Get Connected.
- Coordinate and participate in volunteer outreach efforts, including neighborhood networking and tabling events as needed.
- Audit volunteer hours, coordinate onboarding, and maintain accurate database.
- Manage in-store volunteer recognition budget, under the supervision of the Store Manager.
- Solicit volunteer content for Volunteer Program Team to be included in monthly newsletters (both affiliate and ReStore prepare volunteer spotlights for social media.
- Maintain accurate inventory of volunteer supplies and incentives.
- Facilitate in-store staff training on volunteer best practices and using the Get Connected platform.
Volunteer Engagement within Store – 50%
- Focus on volunteer engagement, satisfaction, and involvement in the mission and goals of the ReStores.
- Manage daily volunteer schedule to ensure appropriate staffing.
- Engage, lead, and work alongside individual volunteers and volunteer groups.
- Evaluate and coach volunteers’ performance, providing constructive feedback and ensuring volunteer satisfaction.
- In partnership with store management, coordinate volunteer appreciation and recognition events and incentives.
Store Support – as needed
- Under the direction of the Store Manager, support store staff when needed (opening or closing the store, covering breaks, back-up cashier, etc.)
Required Knowledge, Skills, and Experience:
- Experience in volunteer coordination or management.
- Access to reliable transportation.
- Strong computer skills.
- Excellent communication, interpersonal, and leadership skills.
- Demonstrated skill in group facilitation while creating positive and inclusive environment for diverse groups of people.
- Ability to multi-task and complete projects with frequent interruptions.
- Able to work collaboratively with staff.
- Ability to lead with integrity, honesty, and knowledge that promotes the culture and values of Habitat for Humanity Portland Region.
- Ability to demonstrate a comprehensive understanding of the volunteer perspective and best practices in volunteer administration.
Preferred Knowledge, Skills, and Experience:
- Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position.
- Experience with Get Connected preferred but not required.
Work Environment and Physical Demands:
- This job operates in an open, warehouse and retail environment.
- This position is very active and requires consistent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
- This employee must be able to comfortably lift, move, and/or load items over 50 pounds with mechanical assistance and/or a team lift.
- This position requires occasional local travel, typically to other Habitat locations.
Schedule:
- Tuesday-Saturday, 40 hours a week
- Current store operating hours: 10am-6pm Sunday - Saturday
Starting Salary Expectations:
Minimum $20.43/hour to wage range midpoint of $24.90/hour. Placement will generally not exceed the midpoint based on qualifications, experience, and internal equity. The full wage range is $20.43/hour to $29.63/hour.
Benefits:
We offer a comprehensive benefits package that includes:
- Health insurance (medical, vision, alternative care, prescription)
- Health reimbursement arrangement (HRA)
- Dental insurance
- Generous paid time off
- 3% matching 403(b) retirement plan
- Flexible spending accounts
- Short-term & long-term disability insurance
- Life insurance
- Employee assistance program
- And more!
How to Apply:
Submit the following materials at: https://bit.ly/HABCAREERS
- Cover letter addressing how your personal and professional experiences have prepared you for this position.
- Resume
- Three professional references
Employment is contingent on passing a background check.
Habitat for Humanity Portland Region hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive. Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
Note: This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.
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