Intake Coordinator
Job Posting for Intake Coordinator at Hackensack Meridian Health
Overview:
The Intake Coordinator obtains vital statistics included in starting the entry process and organizing the initial database for the ICD patient chart.
Responsibilities:
- Schedules patient appointments in Cadence (patient scheduling module in EPIC).
- Answers phone calls from patients, physician's offices and other agencies and returns calls to same.
- Makes phone calls to patients' families at request of physician/clinician to obtain additional information, provide feedback and/or change appointment date/time as needed.
- Pulls charts for upcoming appointments and creates new charts for new patients as needed.
- Obtains and enters all needed information for insurance or triage.
- Educates and assists families with their individual insurance policies and procedures.
- Files and faxes documents.
- Adheres to the standards identified in the Medical Center's Organizational Competencies.
Education, Knowledge, Skills and Abilities Required:
- High school diploma or equivalent.
- Excellent phone skills.
- Excellent customer service skills.
- Excellent organizational skills.
- Knowledge in Microsoft Office (Word, Excel, Outlook)
Education, Knowledge, Skills and Abilities Preferred:
- Bilingual (English/Spanish)
Licenses and Certifications Required:
- Cadence certification required; new hires without Cadence certification must be eligible to attend internal training and obtain certification within 90 days of hire date.
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Salary.com Estimation for Intake Coordinator in Hackensack, NJ
$62,806 to $82,201
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