Product Support Associate 3

Haema
San Diego, CA Full Time
POSTED ON 6/1/2022 CLOSED ON 11/1/2022

What are the responsibilities and job description for the Product Support Associate 3 position at Haema?

Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions.




Summary:

Responsible for assisting in the support of launched/approved products and operations processes.


Primary responsibilities for role:

  • Originates simple to moderate CCRs with little to no assistance.
  • Initiates simple to moderate projects.
  • Assists BSO and EH&S with laboratory duties as needed.
  • Leads the qualification effort involved in a PSP and/or project
  • Performs Design and/or Risk/Validation assessment as appropriate on CCRs
  • Performs troubleshooting and experimentation for moderate non-conformance investigations.
  • Performs experiments to support moderate to complex complaint investigations.
  • Prepares technical investigation reports requiring little editing.
  • Prepares product impact assessments with little to no editing.
  • Presents data to generate discussions with other team members using presentation skills
  • Establishes effective working relationship with other departments in Operations, QA, RA and Services.
  • Trains other members of department on assays and test methods
  • Assists senior staff in running a PSP project or other project. Leads a simple PSP project or other project.

Knowledge, Skills, and Abilities:

Working knowledge of experimental design, Knowledge of current GMPs, Blood Borne Pathogen training, Applied knowledge of Technical writing, Experience with presentation skills, Radioisotope training as needed.


Education:

Typically requires BA or BS and 4-6 years related experience


Experience:

Communication Skills, Quality of Work, Teamwork, Detail Orientation, Time Management, Ability to learn new skills, Analytical Skills


Equivalency:

Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.

Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2

years of experience.


Occupational Demands:

May occasionally lift, carry, push, pull or otherwise manipulate objects up to 25 pounds in weight, and/or lift, carry, push, pull or otherwise manipulate objects up to 10 pounds in weight frequently or continuously.


EEO Minorities/ Disability/Veterans

Grifols is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status or any other classification protected by applicable State/Federal laws. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Location: [[mfield6]]:[[cust_building]]


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