ED Nurse Case Manager

Overview

Halifax Health is seeking a Nurse Care Manager for the Emergency Department.

Summary

The purpose of the ED Nurse Care Manager is to support the physician and interdisciplinary team in facilitating patient care, with the underlying objective of documenting medical necessity in the initial utilization review, enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors.  The role integrates and coordinates utilization management, care facilitation and discharge planning functions.  In addition, the ED Nurse Case Manager helps drive change by identifying areas where performance improvement in needed (e.g., day to day workflow, education, process improvements, patient satisfaction).

Job Qualifications

• Completion of an accredited LPN or RN nursing program

• Three years acute care experience in a hospital setting; One year as a utilization review nurse preferred

• Licensed Nurse in the State of Florida

• Demonstrates effective interpersonal and communication skills

• Demonstrates flexibility via an ability to adapt to changing priorities

• Demonstrates good customer relations

• Ability to prioritize assignments and effective time-management skills

• Basic knowledge of clinical and psychosocial aspects of patient care

• Must be detail oriented, flexible, and committed to patient advocacy

• Demonstrates skills in planning, organizing, and managing multiple functions and complex processes

• Excellent verbal and written communication skills required

• Knowledge of basic computer software programs

• Knowledge of area community resources and referrals

About Us

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.