Bilingual Service Advisor

Hall Toyota in Virginia Beach is planning for growth, and we need to add an Automotive Service Advisor, able to speak English and Spanish fluently, who can handle the high volume and the fast pace of our team, multitask efficiently with mulitple software platforms, while providing premier customer service at all times.

Experience Everything MileOne has to Offer:
- Competitive compensation with unlimited earning potential; top performers able to exceed advertised pay range
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities

Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Summary:
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Automotive Service Advisor Responsibilities:
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints

Automotive Service Advisor Qualifications:
- Prior experience in automotive service writing preferred

- Bilingual- fluent in English and Spanish
- Working knowledge of basic car functions, characteristics, and operations

- Valid driver's license with 2 or fewer moving violations in last 3 years
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Job Type: Full-time

Pay: $41,752.00 - $79,613.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• Day shift

Application Question(s):

• Are you able to speak English AND Spanish fluently?

License/Certification:

• Driver's License w/ 2 or fewer moving violations last 3 yrs (Required)

Work Location: In person