Case Manager II - Housing

Join us in this incredible work and be a miracle to someone today

1. Responsible for receiving referrals and engaging clients within 48 hours, through home visits or telephone contact. Completes documentation regarding all contacts and information regarding the case. 
2. Responsible for outreach and engagement of clients through telephone calls, home visits, and ongoing communication with Supportive Services partners for those in need.
3. Interviews client; skillfully and quickly assessing situation.  Completes client intake assessments for emergency shelter and housing programs.  Gathers client information to help determine appropriateness for housing programs.
4. Oversees the collection and review of all collateral information necessary to assess client eligibility for assistance under the Housing Program.
5. Provides Case Management teaching, supporting, encouraging, and advocating for client as needed.
6. Works with the community resources and keeps current on available resources.
7. Provides client with current information regarding workshops and seminars to help them meet their goals to improve their lives to include financial education. 
8. Responsible for developing and implementing individual service plans, making community referrals, on-going reassessment of the service plans and follow up. Updates service plans on a quarterly basis.
9. Maintains records, completes reports, and collects data as required.
10. Keeps informed and utilizes opportunities for personal growth.
11. Processes housing applications and requests credit and background checks.   Verification of income and employment in order to establish eligibility.  
12. Provides accurate documentation of services, including identifying resources, writing progress notes, detailed summaries of all services and contracts and submits as required or outlined. Completes monthly progress reports and billing as required. 

1. Shares responsibility with other program staff for 24/7 emergency telephone coverage.
2. Promote ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to our staff and clients.
3. Performs other duties as assigned.

Hourly rate starting at $19.11 and may increase depending on experience.

Excellent Benefits: Medical (including Vision), Dental, Basic Life, Short-Term Disability, Vacation, Sick Time, 12 Paid Holidays, Flexible Spending Account (FSA), 403(b), EAP and Pension Plan

We Value Diversity!

EEO

OUR GUIDING PRINCIPLES

RESPECT

INTEGRITY

ACCOUNTABILITY

COMMITMENT

QUALITY