Front Desk Agent
Job Posting for Front Desk Agent at Hampton Inn Potsdam N.Y,
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain cleanliness and organization of the front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in the hotel industry or related field is preferred
- Knowledge of hotel operations and procedures is a plus
- Strong customer service skills with the ability to handle difficult situations calmly and effectively
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Multilingual abilities are highly desirable
Benefits:
- Competitive pay based on experience
- Opportunities for career advancement in hospitality management
- Training provided to enhance skills in guest services and hotel management
If you are passionate about providing exceptional customer service in a hospitality setting, we invite you to apply for the position of Front Desk Agent. Join our team and be part of creating memorable experiences for our guests.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work setting:
- In-person
Work Location: In person
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Job openings at Hampton Inn Potsdam N.Y,
Potsdam, NY
Part Time
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