What are the responsibilities and job description for the Spa Manager position at Hand & Stone - Doral/West Kendall?
Job Description:
NOW HIRING SPA SALES & OPERATIONS MANAGER!
Multi Unit Owner - West Kendall and Doral, FL
Multi Unit Owner - West Kendall and Doral, FL
Hand and Stone Massage and Facial Spa is seeking a full-time Sales and Operations Manager for our established spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations and customer service. Previous management experience, ideally hiring and managing multiple roles - sales and service - in a membership-based model is critical to this management position.
Spa Manager Performance will be based on the following metrics:
- Membership Conversion – You know how to promote a membership-based model, measure key metrics, and drive profitability. We would love to hear your strategies and previous experience!
- Leadership – building a consistent, and cohesive culture based on driving KPIs, accountability, and consistent, flawless guest service.
- Business Acumen– run your own business without the risk! The ability to analyze metrics and make decisions to drive results is key.
What you need to succeed in this role:
- Experience in a membership model environment.
- Ability to multitask and delegate.
- · Have a growth mindset with your team
- · Drive sales numbers
- · Provide excellent customer service
- • 3 to 4 years management experience in the salon/spa, retail, or hospitality industry.
- • Flexible schedule – this role requires a variety of hours including nights and weekends
- • Passion for promoting the benefits of massage and skin care services.
- • Strong, and clear communication skills
What’s in it for you?
• $54,000 base salary plus up to $8k additional in bonuses
• Additional incentive bonuses on gift card goals for the holiday season.
• PTO
• 401K with Employer Matching
• Spa Membership
• Additional incentive bonuses on gift card goals for the holiday season.
• PTO
• 401K with Employer Matching
• Spa Membership
About our spa: As a franchise model, Hand and Stone Massage and Facial Spa in Doralis independently owned and operated, with the national brand awareness of a leading company in the wellness industry. Our beautiful spa has an established client base, developed staff, and growing sales numbers. We are located in Downtown Doral. Apply today to take a tour and learn more about this pivotal role in our spa!
MGR392
MGR392
Salary : $54,000
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