What are the responsibilities and job description for the Import Supervisor position at Hankyu Hanshin Express usa Inc?
Job Description
Essential Job Functions
IMPORT OPERATION
• Retrieve data from Emails and Fax.
• Obtain documents for upcoming shipments.
• Review documents and confirm the information with airlines, steamship lines, and freight forwarders.
• Contacts customs officials to affect release of incoming freight and resolve customs delays.
• Communicate with customer service dept. and sales dept. on any quotes that is needed.
• Check cargo availability, and issue delivery orders.
• Comply with governmental agencies and all the regulations.
• Request and Issue billings.
• Input data and develop monthly reports as well as customer information.
• Process and audit all imports to verify done legally with customs.
• Communicate with the clients regarding pickup and delivery set up.
SUPERVISING
• Responsible for daily supervision of import operations activities to ensure efficient allocation of resources and compliance with policies and procedures
• Monitors and reviews employees’ work activities through individual meetings and group meetings to ensure that all work activities are proceeding smoothly to plan.
• Delegates and advises employees on work procedures and practices
• Motivates, develops and mentors employees for improved performance.
• Communicates and coordinates information both in writing and orally on a regular basis with both management and staff.
OTHER & MISCELLANEOUS
• Any project that is assigned by supervisor/manager and/or the Company.
• Seeks constant improvement, more efficient and less expensive ways and means in work processes.
• Performs special projects and other miscellaneous duties as assigned by management.
• May assist and provide guidance and direction to other employees, especially new employees.
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to supervisors for solution.
• Maintains good communication with management, office staff members and outside contacts.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area.
Qualifications
Education & Work Experience
• Bachelor’s degree (B.A.) from four year college or university; or equivalent combination of education and experience.
• Must have between one and one half year and two years of previous experience in a similar position.