Dairy/ Frozen Food Lead

Primary Purpose:
Perform duties that ensure department appearance, quality, variety, safety, and food safety are
consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford
Strategy. Build customer relations and provide enthusiastic customer awareness.
Duties and Responsibilities:
 Supervise performance of all duties and responsibilities of all Dairy Frozen Food associates as/when
assigned by management.
 Role model outstanding, friendly customer service and use skills and knowledge to offer solutions
that meet or exceed customer’s expectations.
 Use good judgment in the delegation, assignment, and follow-up required for the efficient
performance of the department.
 Support all operational aspects of Dairy Frozen Food operations as delegated by management.
 Aid in growing sales through effective merchandising strategies.
 Adhere to all of the standard practices in the Center Store Standard Practices Manual.
 Ensure that Dairy Frozen Food conditions involving department appearance, quality, safety, and
food safety are consistently maintained at the highest level.
 Receive, store, process and merchandise all products in accordance with established department
standard practices.
 Maintain accurate records of production, shrink, sales, and inventory.
 Cut, mark and stock product, as required.
 Assist in communicating department and company policies to associates.
 Perform various department functions as needed to meet production and customer service
guidelines.
 Perform all other duties and responsibilities as assigned.
Qualifications:
 Understanding of store operations and merchandising techniques required.
 Effective interpersonal and organizational skills.
 Ability to lead and direct others.
 Effective communication, customer service and selling skills.
 Must meet minimum age requirements.
Physical Requirements:
 Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to
40 lbs. regularly.
 Meet established volume/activity standards.
 Stand or walk 100% of the time.
 Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder
level.
 Frequent bending, kneeling and squatting.
 Be able to handle a variety of substances associated with cleaning materials, packaging materials
and food products.
 Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
 Ability to use computers, calculators and communication systems required to perform the job
functions.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Best Contact Information:

Experience:

• Customer service: 1 year (Preferred)
• Leadership: 1 year (Preferred)
• Inventory management: 1 year (Preferred)
• Stocking: 1 year (Preferred)

Work Location: One location

Salary : $29,300 - $37,100